How to activate my new SIM?

Activating New Number

• Celcom Postpaid

• Check your email titled "Your Order Is On Its Way".
• Scan the QR code in the email to activate the SIM card.
• Insert the activated SIM card into your phone.

• Celcom Prepaid
  

• Download the Celcom Life app.
• Open the app and select 'Prepaid Self-Registration' under the 'Do More with Celcom Life' section.
• Follow the instructions given in the app to verify your ID and scan the barcode on the SIM pack.
• Insert the SIM card & wait for an SMS confirmation of successful SIM card activation.

• Digi Postpaid & Prepaid
  

• Your new SIM will be automatically activated within 1 hour after delivery. You can insert your new SIM after this time period.

Switching to CelcomDigi

Important: Insert your new SIM after you have lost connection to your current service provider.

• Celcom Postpaid & Prepaid

• Check your email titled "Your Order Is On Its Way".
• Scan the QR code in the email to initiate your switch to Celcom.
• Look out for a port-out confirmation SMS from your current service provider & follow the instructions to reply.
• Once you have lost connection to your current service provider, insert your new SIM and start connecting.

• Digi Postpaid & Prepaid

• Look out for a port-out confirmation SMS from your current service provider and follow the instructions to reply.
• Once you have lost connection to your current service provider, insert your new SIM and start connecting.