FAQ: Showtime with CelcomDigi - Moana 2

1. What is this campaign about?

Showtime with CelcomDigi offers eligible customers a chance to win exciting prizes, such as free movie tickets to watch the latest blockbusters and exclusive movie merchandise. 

2. What are the prizes for this campaign? 

Eligible CelcomDigi customers can win free movie tickets!

3. When is the campaign period?

The campaign period is valid from 7 November – 30 November 2024.

4. Who can claim the free movie tickets?

The movie tickets giveaway will be granted on first-come, first-serve basis, and is eligible for all CelcomDigi customers who have signed up for either StreamMORE, SpeedStream (Disney+ Hotstar), or ONE Ultra. 

Additionally, customers must also opt in to the campaign via the Showtime tab in the Celcom Life or MyDigi app. 

5. Is there a limit to the number of movie tickets?

Yes, there's a limit of 250 pairs (500 tickets) available. So, be quick to opt in for the free tickets before they run out!

6. How will I know if I have won? 

If you are one of the lucky winners, we’ll send you a notification through the Celcom Life or MyDigi app. 

But don’t worry, even if you don’t win this time, stay tuned for more exciting prizes with new blockbuster titles coming your way on Showtime with CelcomDigi!

7. How will I get my movie tickets?

If you are chosen as one of the winners, you will receive a voucher code through Celcom Life or MyDigi app. This code will be sent to the mobile number you used to sign up for the campaign.

To ensure you receive your voucher code, we recommend you to: 

• Enable Push Notifications: This will alert you as soon as your voucher is ready.
• Check Your Rewards: Visit the 'Rewards' section of your app to view the voucher code.

8. How do I use my movie ticket voucher code?

Once you receive the voucher code via Push Notification on your Celcom Life or MyDigi app, you can redeem it on the GSC website or mobile app.

Note: GSC terms and conditions apply for the usage of the voucher codes.

Celcom Life app

Step 1: Open the Celcom Life app

Step 2: Click 'Rewards' on the top right corner of the homepage

Step 3: Select the 'My Rewards' tab and click on 'Use Now' on the GSC movie voucher
Step 4: Accept the terms and conditions and click on 'Use Now'

Important: The code can only be viewed once. Please take a screenshot of the page right away if you would like to use the code later.

Step 5: Visit GSC website or mobile app

Step 6: Select date, time, and seats for the selected movie title 

Step 7: Enter voucher code at ‘checkout’ on the GSC website or mobile app

Step 8: Movie tickets are now successfully redeemed, enjoy your movie!

MyDigi app

Step 1: Open the MyDigi app and click on the 'Shop' tab

Step 2: Click on the 'Rewards' category

Step 3: Select 'My Rewards' tab and click on 'View' on the GSC movie voucher

Step 4: Click on 'View Voucher' to see and copy the code.

Step 5: Visit GSC website or mobile app

Step 6: Select date, time and seats for the selected movie title 

Step 7: Enter voucher code at ‘checkout’ on the GSC website or mobile app

Step 8: Movie tickets are now successfully redeemed, enjoy your movie!

9. What are the types of hall and seats that I can redeem with the voucher codes I won?

• One (1) e-Voucher code is valid for ONE (1) movie ticket in ANY Golden Screen Cinemas nationwide, EXCEPT Aurum Theatres (KL&JB), Premiere Class, Gold Class, Twin Seats, Dolby Atmos, D-Box, 4DX, Maxx Hall, IMAX, Big Screen, Screen X, PlayPlus and Onyx Hall.
• This e-voucher is valid for the following film format: 2D.
• This e-voucher is valid for the following movie class: Normal Class.
• This e-voucher is valid for the following seats: Normal.