FAQ: CelcomDigi Postpaid 5G / ONE Plans

1. What is the all new CelcomDigi Postpaid 5G/ ONE Plan?

CelcomDigi Postpaid 5G Plan is a new 5G Plan which offers Unlimited 5G & 4G anywhere, 50% discount on supplementary lines and roaming, free 5G Phones & latest 5G Phones from RM1/ month.

CelcomDigi ONE Plan is a new 5G Plan which offers Unlimited 5G & 4G anywhere, 50% discount on roaming, latest 5G Phones from RM1/ month, 2 unlimited family lines, 300mbps fibre & Disney+ Hotstar (Premium) plan.  

2. What is the download speed for each of the 5G Speed Tier under CelcomDigi Postpaid 5G/ ONE Plan? 

Below are the download speeds for the Essential, Advance, Premium & Ultimate 5G Speed Tier.

3. With this CelcomDigi Postpaid 5G/ ONE plan launch, are you also going to discontinue the Celcom Postpaid and Digi Postpaid?

Yes, Celcom Postpaid and Digi Postpaid Plan will be discontinued. We recommend you to sign-up the new CelcomDigi Postpaid 5G/ ONE Plans to enjoy the best value on your postpaid plan. The new CelcomDigi Postpaid 5G plan starts from as low as RM40/ month.

4. I am an existing Digi Customer having the non-contract Roam Like Home offer. Will I continue to enjoy this offer if I change plan to CelcomDigi Postpaid 5G/ ONE Plan?

No, your Roam Like Home offer will be dropped if you change plan to CelcomDigi Postpaid 5G/ ONE Plan. In exchange, you will be able to enjoy Unlimited Roaming Pass for only RM49/month with CelcomDigi Postpaid 5G 120 and above/ ONE plans.

5. Can I sign up for the CelcomDigi Postpaid/ ONE plans with senior citizens or person with disability rebate?

There is no rebate for senior citizens or person with disability with CelcomDigi Postpaid/ ONE plans currently. Stay tuned for our upcoming promo. Kindly note that if you are currently already enjoy a senior citizen or person with disability rebate on your current Digi plan, you will continue to enjoy the rebate when you change to a CelcomDigi Postpaid 5G/ ONE Plan.

6. Can I sign up for NUMBERshare or AirSIM on my watch with CelcomDigi Postpaid 5G/ ONE Plan?

Yes, you may sign up for a NUMBERshare or AirSIM with CelcomDigi Postpaid 5G/ ONE Plan.

If you have an existing NUMBERshare or AirSIM subscription, you can continue to enjoy the service with the new CelcomDigi Postpaid 5G/ ONE plan.

NUMBERshare or AirSIM for CelcomDigi Postpaid SE is available from 14 March 2024 onwards.

7. I am currently enjoying the RM15 x 12months rebate on Digi Postpaid 90. Will I continue to enjoy the rebate if I change my plan to CelcomDigi 5G Postpaid/ ONE Plan?

No, your rebate will be dropped if you change to the CelcomDigi Postpaid 5G/ ONE Plan. However, you can still enjoy a RM10 x 12 months rebate or 50% additional 5G/4G Quota on the selected CelcomDigi Postpaid 5G/ ONE Plan by subscribing to the Freedom Add-Ons contract.

8. Is auto-billing discount still available for CelcomDigi Postpaid 5G/ ONE Plan?

RM50 rebate auto-billing offer for Celcom customer and 5% x 6 months rebate auto-billing offer for Digi customers will not be available on the CelcomDigi Postpaid 5G/ ONE Plan. Digi customers that are still enjoying the 5% x 6 months rebate will have the offer dropped when they move to this plan. Stay tuned for our upcoming offer for auto-billing.