CelcomDigi ONE Product Disclosure Sheet
Modified on Fri, 8 Nov at 2:41 PM
Product Overview:
CelcomDigi ONE comes with unlimited 5G/4G Internet, 2 unlimited family lines, widest range of premium 5G phones from RM1/month, 300Mbps fibre and Disney+ Hotstar Premium plan. Perfect for families who want seamless connectivity, entertainment and flexibility — all in one package.
Effective Date:
- CelcomDigi ONE Pro and ONE Ultra: 11th June 2024 - current
- CelcomDigi ONE Lite: 16th July 2024 - current
| 1. Product Details |
| CelcomDigi ONE Lite | CelcomDigi ONE Pro | CelcomDigi ONE Ultra | Monthly Commitment
(RRP)
| RM200 | RM260 | RM320 | Monthly Commitment
(with Freedom Add-Ons) | RM190 | RM250 | RM310
| 5G Speed Tier
(max download speed) | Advance
(300Mbps) | Ultimate
(max) | Ultimate
(max) | | Monthly All Usage Quota & Hotspot | 500GB
(5G/4G)
250GB
(5G/4G)
+
Bonus 250GB*
(5G/4G) | Unlimited
(5G/4G)** | Unlimited
(5G/4G)** | Voice Call
(all networks) | Unlimited | SMS
(all networks) | RM0.20/SMS | Video Call
(all networks) | RM0.20/min | MMS
(all networks) | RM0.20/MMS | | IDD Calls | IDD calls rate varies by country. Click here for more information. | | Upfront Payment | RM200 | RM260 | RM320 | Supplementary Line
(Family Line + GadgetSIM) | Up to 6 lines.
Please click here for more information. | | Plan Benefits | | 50% Off Roaming Passes | - | Applicable for 3-Day, 3 Day Unlimited, 7-Day Unlimited, 14-Day Unlimited and 30-Day Unlimited Roaming Pass | | 50% Off Supplementary Line | - | Yes | Yes | | Included CelcomDigi Postpaid 5G Family Plus | - | - | 2 lines | | 50% Off StreamMORE Disney+ Hotstar Add Ons | - | Yes | - | Disney+ Hotstar Premium
| - | - | Yes | Home Connectivity
| Free 6 months CelcomDigi Fibre 300Mbps
(for new fibre only; applies to areas where CelcomDigi Fibre 300Mbps plan is priced at RM139).
| Included 24 months
CelcomDigi Fibre 300Mbps
(auto-renewal; for new or existing fibre).
OR
5G Home WiFi with router
(auto-renewal).
| 5G Home WiFi Device Upfront
| Waived
| | Contractual Benefits | | Freedom Add-Ons | RM10 rebate
(12 months contract)
| | Easy360 | - | Additional RM10 rebate
(24 or 36 months contract) |
* The bonus quota is a limited time offer. Click here for more information. ** The unlimited quota is subject to the CelcomDigi Fair Usage Policy. Please refer to page 36 of our T&C for more information.
|
| 2. Fees & Payment |
1. How much do I need to pay upon registration?
| Upon Registration | 1st Bill | | Plan Upfront | 1x monthly commitment | - | | Processing Fee (one-time) | - | RM10 | | SIM Fee (one-time) | - | RM5
|
Your 1st monthly commitment will be pro-rated.
2. Is there any foreigner deposit to sign up for this plan?
Foreigner deposit may be applicable.
3. If I port-in my line from other service provider to CelcomDigi, do I enjoy a waiver for the plan upfront?
Yes, your upfront fee is waived for all the lines that you port-in to CelcomDigi at all the physical stores only.
4. Who will be charged with the processing fee?
All new, Pre2Post, MNP registration would be charged with processing fee in the first bill.
5. Who will be charged with the SIM fee?
All new and MNP registration in-store would be charged with SIM fee in the first bill.
|
| 3. Signing Up |
You can sign up for the plan at:- CelcomDigi Store
- Digi Store
- Digi Store Express
- Digi Dealer (Malaysians only)
| - Celcom bluecube
- Celcom Certified Partner
- Celcom Dealer (Malaysians only)
|
Any Malaysian citizens, permanent residence or foreign nationals with valid long term stay permit; age 18 and above may register for postpaid line with CelcomDigi.
|
| 4. Freedom Add-Ons |
- All subscribers may enjoy RM120 savings on the postpaid principal plan by signing up for a 12 months contract.
- In the event the subscribers wish to terminate the line before 12 months, a penalty fee of RM30 will be charged.
Termination fees are applicable to: - Early termination
- Involuntary termination
- Early renewal
- Plan downgrade
The termination fee shall be waived for the following scenarios:Plan Upgrade
| Upgrade to Pakej MegaJimat or Easy360
| - Penalty charges will not apply if customer upgrades to a plan with equal or higher monthly commitment fee.
- Freedom Add-Ons contract tenure will continue on the new plan.
- Customer must stay on Freedom Add-Ons for minimum of 2 consecutive billing and maintain the plan of equivalent monthly commitment value or higher.
| - Penalty charges will not apply if customer replace the Freedom Add-Ons contract with devices contract.
- Customer must stay on Freedom Add-Ons for minimum of 2 consecutive billing and maintain the plan of equivalent monthly commitment value or higher.
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