CelcomDigi Postpaid 5G SE Product Disclosure Sheet

Modified on Fri, 8 Nov, 2024 at 2:41 PM

Product Overview:

CelcomDigi Postpaid 5G SE is an affordable 5G postpaid plan for value-seeking customers that still want to enjoy high-speed 5G connectivity.

Effective Date: 1st March 2024 - current

1. Product Details

	CelcomDigi Postpaid 5G 40 SE	CelcomDigi Postpaid 5G 60 SE
Monthly Commitment	RM40	RM60
5G Speed Tier (max download speed)	Essential (100Mbps)	Essential (100Mbps)
Monthly All Usage Quota & Hotspot	80GB (5G/4G) 40GB (5G/4G) + Bonus 40GB* (5G/4G)	200GB (5G/4G) 100GB (5G/4G) + Bonus 100GB* (5G/4G)
Voice Call (all networks)	Unlimited
SMS (all networks)	RM0.20/SMS
Video Call (all networks)	RM0.20/min
MMS (all networks)	RM0.20/MMS
IDD Calls	IDD calls rate varies by country. Click here for more information.
Upfront Payment	RM40	RM60
Supplementary or Family Line	-	CelcomDigi Postpaid 5G Family SE (up to 2 lines)
Plan Benefits
Home Connectivity	-	Free 6 months CelcomDigi Fibre 300Mbps (for new fibre only; applies to areas where CelcomDigi Fibre 300Mbps plan is priced at RM139).
Contractual Benefits
Freedom Add-Ons	20GB (12 months contract)	35GB (12 months contract)

* The bonus quota is a limited time offer. Click here for more information.

2. Fees & Payment

1. How much do I need to pay upon registration?

	Upon Registration	1st Bill
Plan Upfront	1x monthly commitment	-
Processing Fee (one-time)	-	RM10
SIM Fee (one-time)	-	RM5

Your 1st monthly commitment will be pro-rated.

2. Is there any foreigner deposit to sign up for this plan?
Foreigner deposit may be applicable.

3. If I port-in my line from other service provider to CelcomDigi, do I enjoy a waiver for the plan upfront?
Yes, your upfront fee is waived for all the lines that you port-in to CelcomDigi at all the physical stores only.

4. Who will be charged with the processing fee?
All new, Pre2Post, MNP registration would be charged with processing fee in the first bill.

5. Who will be charged with the SIM fee?
All new and MNP registration in-store would be charged with SIM fee in the first bill.

3. Signing Up

You can sign up for the plan at:

CelcomDigi Store
Digi Store
Digi Store Express
Digi Dealer (Malaysians only)
Digi Store Online (Malaysians only)

Celcom bluecube
Celcom Certified Partner
Celcom Dealer (Malaysians only)
Celcom Online Shop (Malaysians only)

Any Malaysian citizens, permanent residence or foreign nationals with valid long term stay permit; age 18 and above may register for postpaid line with CelcomDigi.

4. Freedom Add-Ons

All subscribers may enjoy extra Internet quota on the postpaid principal plan by signing up for a 12 months contract.
In the event the subscribers wish to terminate the line before 12 months, a penalty fee of RM30 will be charged.

Termination fees are applicable to:

Early termination
Involuntary termination
Early renewal
Plan downgrade

The termination fee shall be waived for the following scenarios:

Plan Upgrade	Upgrade to Pakej MegaJimat or Easy360
Penalty charges will not apply if customer upgrades to a plan with equal or higher monthly commitment fee. Freedom Add-Ons contract tenure will continue on the new plan. Customer must stay on Freedom Add-Ons for minimum of 2 consecutive billing and maintain the plan of equivalent monthly commitment value or higher.	Penalty charges will not apply if customer replace the Freedom Add-Ons contract with devices contract. Customer must stay on Freedom Add-Ons for minimum of 2 consecutive billing and maintain the plan of equivalent monthly commitment value or higher.

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CelcomDigi Postpaid 5G SE Product Disclosure Sheet

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