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Home FibreMulti-room WiFiPortable Home WiFiCheck coverageFind the right planFibre set up and support1. What is the CelcomDigi Play Deals Campaign?
This is a limited-time campaign offering eligible customers exclusive offers on selected CelcomDigi products and services, during the campaign period.
2. What is the campaign period for CelcomDigi Play Deals Campaign?
The Play Deals Campaign runs from 11 November 2026 to 15 February 2027.
3. What are the offers available under the CelcomDigi Play Deals Campaign?
For more details, please refer below.
4. Are the offers available only at CelcomDigi Stores or can I also enjoy the Play Deals Campaign online?
The Play Deals Campaign offers are available through selected CelcomDigi channels, including CelcomDigi Stores, CelcomDigi Express, CelcomDigi Express Lite and selected online channels. However, channel availability may vary by offer. Please refer to the relevant offer-specific FAQs or promotional materials for the applicable channels and eligibility requirements.
5. Who is eligible for the Play Deals Campaign offers?
Eligibility criteria vary by offer. Please refer to the relevant offer-specific FAQs or promotional materials for the applicable channels and eligibility requirements.
1. What are the eligibility criteria to be entitled for the monthly rebates?
You must purchase an eligible device under the campaign with a 24-month or 36-month Easy360 contract and subscribe to or upgrade to one of the following plans:
2.How many months of rebate am I eligible to get?
3.How much is the monthly rebate?
4. How is the monthly rebate applied?
The rebate will be credited to your monthly bill based on your eligible plan and rebate entitlement.
5. When will I receive my 1st monthly rebate?
The first rebate will be credited within 60 days of device contract activation.
6. Can the monthly rebate be exchanged for cash?
No. The rebate is non-transferable, non-exchangeable, and cannot be converted into cash.
7. What happens if I terminate my line or change plan?
Any remaining rebates will be forfeited if you:
1. What are the eligibility criteria for this offer?
CelcomDigi One subscribers who purchase a PS5 via Easy360 on a 24-month or 36-month contract at any CelcomDigi Store or through the CelcomDigi Online Store from 19 November 2026 to 15 February 2027 will be entitled to receive one free GTA VI Standard Edition game (worth RM339), while stocks last.
2. How will I receive the game if I purchase the PS5 from a CelcomDigi Store?
If you purchase the PS5 at a CelcomDigi Store, you will receive the game immediately. The game box will contain a unique download code that can be redeemed via PlayStation Network (PSN), in accordance with Sony’s applicable terms and conditions.
3. How will I receive the game if I purchase the PS5 via CelcomDigi Online Store?
If you purchase the PS5 via CelcomDigi Online Store, you will receive an SMS containing the voucher code and redemption instruction to your CelcomDigi One mobile number within 48 hours of successful checkout.
Upon successful redemption, the PS5 and GTA VI SE will be delivered in accordance with our standard delivery timeline, on a best-effort basis. Please note that the PS5 and the game may be delivered separately.
Once the game has been delivered, you may use the unique download code to redeem the game on PlayStation Network (PSN) in accordance with Sony’s applicable terms and conditions.
4. Will the download code work with PSN accounts registered in other countries?
The download code will only work for PSN accounts registered in Malaysia, Singapore, Indonesia, Taiwan, Thailand and Hong Kong.
5. I purchased a PS5 via Easy360 before 19 November 2026, am I still entitled to the Free GTA VI Standard Edition.
No. Only purchases made between 19 November 2026 and 15 February 2027 are eligible for this offer.
1. What is the StreamMORE Bundle Promotions under the CelcomDigi Play DealsCampaign?
The promotion offers special monthly subscription rates forselected StreamMORE Bundles:
2. Who is eligible for this promotion?
The promotion is open to eligible CelcomDigi Postpaid and Prepaid customers, subject to the eligibility criteria and exclusions for each bundle.
3. Is the promotion available to existing StreamMORE subscribers?
No. The promotional pricing is applicable only to new subscriptions activated during the respective promotional periods.
4. How long will I enjoy the promotional price?
Asian & Sports: Three (3) subscription cycles, including the initial activation and two (2) successful monthly renewals.
5. Will I continue enjoying the promotional price if my renewal falls after thecampaign ends?
Yes.You will continue to enjoy the promotional price for the remaining promotionalsubscription cycles, even after the campaign ends, subject to successfulrenewals.
6. What happens after my promotional subscription cycles end?
Your subscription will automatically renew at the prevailing standard monthlysubscription fee unless you cancel it.
7. Is Service Tax applicable?
8. What is included in the StreamMORE Asian & Sports Bundle?
9. How does the promotional pricing work for StreamMORE Asian & Sports Bundle?
*Prevailing standard subscription feeapplies. Prices exclude applicable taxes.
10. Who is not eligible StreamMORE Asian & Sports Bundle?
a. Postpaid customers subscribed to the following plans or add-ons:
b. Prepaid customers subscribed to Prepaid 5G Power+ 55 with Viu Premium are also not eligible if their plans are still active at the point of subscription to this bundle.
11. Can I subscribe to more than one StreamMORE Bundle?
Yes, provided there are no overlapping streaming services between your subscriptions.
12. What happens if I subscribe to a bundle with overlapping streaming services?
Your existing overlapping subscription will be terminated and replaced by the new subscription. Any remaining entitlements, validity period or unused data quota will be forfeited without a refund or prorated credit.
13. Do I need to activate the streaming services separately?
Yes. You must complete the required registration, activation or login through the respective streaming service platforms to access your entitlements.
14. Can I cancel an individual streaming service within my bundle?
No. Streaming services included in a StreamMORE Bundle cannot be managed or cancelled individually. The subscription must be managed as a bundle.
15. Will my subscription renew automatically?
Yes. Both bundles are monthly auto-renewing subscriptions, subject to successful payment and account eligibility.
16. What happens if my renewal fails?
Renewal may fail due to insufficient credit limit, suspended or inactive account status, or other applicable reasons. Failed renewals are subject to the prevailing StreamMORE Bundles Terms and Conditions.
17. Can I cancel my subscription before the promotional period ends?
Yes. You may cancel your subscription in accordance with the applicable StreamMORE Bundles Terms and Conditions.
18. Where can I find the full Terms and Conditions?
The promotion is governed by the CelcomDigi Play Deals Campaign Terms and Conditions and the prevailing StreamMORE Bundles Terms and Conditions, including the respective streaming partners’ terms and conditions.
1. What is PhoneCARE?
PhoneCARE is a mobile device care plan that allows you to swap or replace your device, subject to the applicable CelcomDigi PhoneCARE terms and conditions.
When you purchase a device from CelcomDigi during the campaign period, you’ll enjoy 50% off PhoneCARE Swap and Replace protection for 3 months.
2. Who is eligible for PhoneCARE?
PhoneCARE is available to all CelcomDigi Postpaid customers, subject to the following conditions:
3. What are the services offered in PhoneCARE?
PhoneCARE offers two types of services:
4. What is the promotional offer for PhoneCARE?
You will enjoy 50% off your PhoneCARE monthly subscription fee for the first three months. The discounted fee will be charged directly to your Postpaid bill.
From the fourth month onwards, the standard monthly subscription fee will apply and continue to be charged to your Postpaid bill for as long as your subscription remains active.
All fees are exclusive of 6% SST which will be collected, if applicable.
5. Is there any contract period for PhoneCARE?
PhoneCARE subscriptions renew automatically on a monthly basis.
For Postpaid users, PhoneCARE service will continue along with your postpaid mobile plan subscription.
6. What is PhoneFIX?
PhoneFIX is an affordable device coverage subscription exclusively for CelcomDigi customers. It helps customers repair damaged phones at a lower cost. It is available for newly purchased and existing devices from most major brands and models, subject to CelcomDigi’s PhoneFIX terms and conditions.
7. Who is eligible for PhoneFIX?
PhoneFIX is available to all CelcomDigi customers, provided the device is an eligible model and passes all required diagnostic tests. Only one device can be registered per CelcomDigi mobile number or plan.
8.How can I subscribe to PhoneFIX?
You may subscribe via the CelcomDigi App > Shop > Lifestyle > PhoneFIX.
9. What is the promotional offer for PhoneFIX?
You will enjoy 50% off your PhoneFIX monthly subscription fee for the first three months when you sign up during the campaign period. The discounted fee will be charged directly to your Postpaid bill.
From the fourth month onwards, the standard monthly subscription fee will apply and continue to be charged to your Postpaid bill for as long as your subscription remains active.
All fees exclude 8% SST.
10. Is there a contract period for PhoneFIX?
No. PhoneFIX is a monthly subscription that renews automatically and does not require a contract.
11. What fees apply under PhoneCARE and PhoneFIX?
Two types of fees apply, which is monthly subscription fees and service request fee. Please refer to the service fees in PhoneCARE and PhoneFIX.
12. Can I cancel my PhoneCARE and PhoneFIX subscription?
Yes. You may cancel your PhoneCARE subscription by contacting CelcomDigi Support at 016-333 1111. You may cancel your PhoneFIX subscription at any time through the CelcomDigi App.
13. Where can I find moredetails about the PhoneCARE and PhoneFIX?
You can click here to learn more about PhoneCARE and PhoneFIX.
1. What is the Monthly Roam Pass?
MonthlyRoam Pass is a monthly add-on available to selected CelcomDigi Postpaidcustomers. It renews automatically every billing cycle until you unsubscribe.
2. Which CelcomDigi Postpaid plans are eligible for the offer?
Eligible CelcomDigi Postpaid Plan as follows:
3. What is the offer available under Monthly roam pass?
4. Is this a contract-based offer?
No. This offer does not require a contract. You may unsubscribe at any time.
5. How long will I enjoy thediscounted subscription fee?
If you subscribe during the campaign period, you will continue to enjoy the 50%discount on the monthly subscription fee until you unsubscribe.
6. How to unsubscribe from this offer?
To unsubscribe, visit your nearest CelcomDigi Store, where our staff will assist you with the cancellation.
7. Can I subscribe again after unsubscribing?
Yes, you may subscribe again at any time. However, if you unsubscribe and thensubscribe again, you will no longer be eligible for the 50% discount.
1. How can I enjoy the RM300 Trade-In Bonus during the campaign period?
Select “Credit to Postpaid Bill” as your trade-in payout method to receive a total trade-in bonus of RM300, instead of the usual RM100.
2. When will my trade-in value and trade-in bonus be credited to my Postpaid bill?
Both will be credited to your Postpaid bill within 60 days (next billing cycle)
3. How can I trade in my device?
Download the latest CelcomDigi Trade-In app and run the device health check to receive an estimated trade-in value instantly. If you accept the value, follow the in-app steps to complete your trade-in. Click here for the full guide.
4. Where can I find more details about the CelcomDigi Trade-In programme?
You can click here to learn more.
1. What is the exclusive outright discount on PS5 & GTA VI SE offer?
During the Play Deals campaign, customers can enjoy the following offers:
2. As the GTA VI game is only launching on 19 Nov 2026, can I preorder it?
Yes. You can pre-order the game through the CelcomDigi Online Store from 6 November 2026 onwards, and we will deliver it to your address.
3. Where can I play this GTA VI SE game once I have purchased it?
This is for PlayStation®5 (PS5) only. It is not compatible with PC, Xbox, or other platforms.
4. Does the box contain a physical disc?
No. Each purchase includes a download code inside the box. There is no physical disc included.
5. How do I use the download code?
The code is redeemable only by customers with a PlayStation Network (PSN) account registered to: Hong Kong, Indonesia, Malaysia, Singapore, Taiwan, or Thailand.
6. Is there a bonus for pre-order customers?
Yes, pre-order customers will receive the Vice City Vintage Pack as a bonus in-game item, subject to availability and redemption instructions provided at the point of purchase.
7. What is the age rating for Grand Theft Auto VI?
Grand Theft Auto VI has received an ESRB rating of Mature 17+ (M), indicating content such as Blood and Gore, Intense Violence, Mature Humor, Nudity, Strong Language, Strong Sexual Content, and Use of Drugs and Alcohol. This game is intended for players aged 17 and above. Parents and guardians are encouraged to review the content descriptors before purchase.
8. Is this offer limited?
Yes, this offer is available while stocks last, on a first-come-first-served basis.
1. What is the exclusive outright discount on selected devices offer?
During the Play Deals campaign, you can enjoy:
when you purchase a device at a CelcomDigi Store or through the CelcomDigi Online Store.
2. Who is eligible for the offer?
This offer is open to all customers, including non-CelcomDigi customers.
1. What is CelcomDigi PayFlex BNPL?
CelcomDigi PayFlex is a Buy Now, Pay Later (BNPL) payment option powered by Boost. It allows eligible customers to purchase a device bundled with a CelcomDigi contract and repay through instalments. The service is available through the CelcomDigi Online Store. Customers who visit participating CelcomDigi retail stores can also receive assistance from our promoters to register and pay using CelcomDigi PayFlex.
2. Who is the BNPL service provider?
The service is powered by Boost through CelcomDigi PayFlex.
3. Where can I use CelcomDigi PayFlex?
During the initial launch, PayFlex BNPL is available through the CelcomDigi Online Store and CelcomDigi App for contracted device purchases only.
4. Can I use PayFlex to purchase a device outright without a contract?
No. Outright device purchases are not supported under the initial launch scope.
5. Can I use PayFlex to purchase devices online?
Yes. Online device purchases are included in the launch scope. Please check with CelcomDigi for the available payment options.
6. Who is eligible to use PayFlex BNPL?
Customers must register for PayFlex and meet Boost’s eligibility and credit assessment requirements. Approval is subject to Boost’s assessment.
7. What is the maximum credit limit?
The maximum PayFlex credit limit is RM7,500, subject to the customer’s approved credit limit.
8. Will every customer receive the maximum RM7,500 credit limit?
No. The actual credit limit depends on the customer’s eligibility and Boost’s credit assessment.
9. How do I check my available credit limit?
Download the CelcomDigi app, register for PayFlex and check your available credit limit, subject to the features available in the app.
10. What if my available credit limit is insufficient for my purchase?
If your approved credit limit is insufficient, you may need to select a device within your approved limit or explore other available payment options. Please check whether partial payment or a top-up is permitted.
11. What instalment tenures are available?
The available instalment tenure is 12 months only, subject to eligibility and the options offered for the purchase.
12. What is the profit rate to the instalment plan?
The following profit rate applies:
You should review the applicable payment schedule and total repayment amount before confirming your purchase.
13. Does 0% for the first 3 months mean the entire instalment plan is interest-free?
No. The 0% profit rate applies only for the first three months. A 1.5% profit rate applies from the fourth month onwards.
14. How much will I need to pay every month?
The monthly instalment depends on the device price, selected tenure, approved financing amount and applicable profit rate. Customers should refer to the repayment schedule presented before confirming the purchase.
1. What are the offers available under the LimitedTime Internet Pass?
There are two offers available:
2. What is the campaign period for the Internet Pass offers?
The Limited-Time Internet Pass offers are available from 11 November 2026 to 10 January 2027 only.
3. Who is eligible to purchase the Limited Time Internet Pass?
The offers are available to all CelcomDigi Postpaid and CelcomDigi Prepaid customers, except CelcomDigi Prepaid Starter and CelcomDigi Tourist SIM customers.
4. When will the offer expire after subscription?
The offer will expire exactly three or four days after successful subscription, depending on the offer subscribed to. Any unused quota will be forfeited upon expiry.
5. Will the offer automatically renew upon expiry?
No. The offer will not automatically renew upon expiry. You will need to subscribe again to continue enjoying the benefits.
6. What happens when the internet quota is fully utilised?
Once the high-speed quota or Fair Usage Policy (FUP) limit has been fully used, subsequent internet usage will draw from your available internet quota.
7. Can I use Offer 2 at any time of the day?
No. Offer 2 provides unlimited internet at speeds of up to 18Mbps and is available only from 9pm to 9am daily during the three-day validity period.
8. Can I subscribe to the offer more than once?
Yes. You may subscribe to the offer multiple times, and the quota will accumulate. However, the validity periods cannot be stacked; the latest subscription’s validity period will apply.
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