FAQ: StreamMORE Premium Bundle (Postpaid)

General

1. What is StreamMORE Premium Bundle?

StreamMORE Premium Bundle is an add-on for eligible CelcomDigi Postpaid customers that combines five premium streaming services with additional internet quota in one subscription. It will be available from 24 September 2026.

2. What is included in StreamMORE Premium Bundle?

The bundle includes:

• Disney+ Premium
• iQIYI (Premium VIP)
• sooka (Premium)
• Prime Video
• Viu (Premium)
• 15GB monthly internet quota
• RM109.90 per month, excluding 6% Sales and Service Tax (SST)

3. Who can subscribe to this bundle?

The StreamMORE Premium Bundle is available to eligible CelcomDigi Postpaid customers, except customers on the following plans or subscriptions:

• CelcomDigi One Ultra 2026
• CelcomDigi One Pro 2026
• CelcomDigi Postpaid 5G 2026 100
• CelcomDigi Postpaid 5G 2026 120
• CelcomDigi Postpaid 5G 2026 140
• CelcomDigi Postpaid 5G 2026 160
• CelcomDigi Postpaid 5G 2026 190
• Pakej Mega Jimat with FREE Viu
• Mega Add-Ons Disney+ (any plans)
• Mega Add-Ons sooka (any plans)
• Mega Add-Ons Prime Video
• Mega Add-Ons Viu

4. What access do I get with the streaming services?

You will receive the following streaming-service entitlements:

a. Disney+ Premium

b. iQIYI (Premium VIP)

c. Prime Video

d. sooka (Premium)

e. Viu (Premium)

Available content, streaming quality, concurrent streaming limits and supported devices are subject to the respective streaming partner's terms and entitlement.

Subscription

5. How do I subscribe?

You can subscribe via:

• CelcomDigi App
• CelcomDigi Website
• CelcomDigi Store

6. Can I buy more than one StreamMORE Bundle?

Yes, you can subscribe to more than one StreamMORE Bundle, as long as the included streaming services do not overlap.

If you subscribe to the Premium Bundle while holding another StreamMORE subscription with an overlapping streaming service, the existing overlapping subscription will be terminated and replaced immediately. Any unused entitlement, validity period, quota or subscription benefit will be forfeited, and no refund or proration will be provided.

Example: If you are subscribed to the StreamMORE Family Bundle and then subscribe to the StreamMORE Premium Bundle, the Family Bundle will be replaced because both bundles include Disney+, sooka and Viu.

7. My plan already comes with a streaming service. Can I still subscribe to the bundle?

You may subscribe only if your existing CelcomDigi plan or subscription does not include a streaming service that overlaps with the Premium Bundle. Customers on the plans and subscriptions listed under question 3 are not eligible.

8. Will I be notified before the change is made?

Yes, you will be shown a confirmation message before proceeding with any subscription or bundle replacement.

9. What is the validity?

The Premium Bundle is valid for 30 days from the time of successful subscription.

10. What happens if my internet quota is used up?

Once the 15GB quota is fully used, internet usage will continue from your base postpaid data plan, if available.

11. Is this an auto-renew subscription?

Yes, the Premium Bundle will automatically renew every 30 days unless cancelled.

12. When will I be charged?

• The subscription fee is charged upon successful subscription.
• Recurring charges apply every 30 days.

Activation

13. How do I activate each streaming service?

After successful subscription, you will receive activation notifications via SMS and push notification in the CelcomDigi app. To start watching:

• Step 1: Go to Lifestyle > My Subscriptions
• Step 2: Select StreamMORE Premium Bundle
• Step 3: Select the respective 'Access Via' link and complete the activation or login process for each streaming service.

Important Note: Use the same mobile number used for the Premium Bundle subscription when completing activation and login.

14. When can I start watching?

You can start watching each streaming service immediately after successfully activating it.

Manage Your Subscription

15. How do I cancel or unsubscribe from the Premium Bundle?

You can cancel via: CelcomDigi App > My Subscriptions > Select StreamMORE Premium Bundle > Unsubscribe.

16. Can I cancel or unsubscribe from individual streaming services within the bundle?

No. The Premium Bundle must be cancelled as a whole. Individual streaming services cannot be cancelled, terminated or managed separately.

17. Where can I cancel or unsubscribe from the bundle?

Cancellation can only be performed through the CelcomDigi app and cannot be completed through the individual streaming-service providers.

18. What happens after cancellation?

Your subscription will remain active until the end of the current 30-day subscription period. No further charges will be applied after that.

Important Notes:
- Multiple StreamMORE Add-Ons are allowed only when the included streaming services do not overlap.
- A new bundle containing an overlapping streaming service will replace the existing overlapping subscription immediately.
- Unused entitlements, validity, quota and benefits will be forfeited without refund or proration when an existing subscription is replaced.
- Individual streaming services within the Premium Bundle cannot be managed separately.