FAQ: StreamMORE Asian & Sports Bundle (Postpaid)

General

1. What is StreamMORE Asian & Sports Bundle?

StreamMORE Asian & Sports Bundle is an add-on for CelcomDigi Postpaid customers that gives you access to multiple streaming services including sports in one subscription, along with extra Internet.

2. What is included in StreamMORE Asian & Sports Bundle?

The bundle includes:

• iQIYI (Standard VIP) 
• Viu (Premium) 
• sooka (Sports & Entertainment) 
• 10GB monthly internet quota 

3. Who can subscribe to this bundle?

The StreamMORE Asian & Sports Bundle is available to all CelcomDigi Postpaid customers, except:

• Customers on the following CelcomDigi plans with Viu included:
  1. CelcomDigi Postpaid 5G 2026 100
  2. CelcomDigi Postpaid 5G 2026 120
  3. CelcomDigi Postpaid 5G 2026 140
  4. CelcomDigi Postpaid 5G 2026 190
  5. Pakej Mega Jimat with 12 months contract
• Customers subscribed to Mega Add-Ons Viu & Mega Add-Ons sooka (all versions).

4. What access do I get with the streaming services?

You will enjoy access across all included streaming services as detailed below:

a. iQIYI (Standard VIP)

b. sooka (Sports & Entertainment)

c. Viu (Premium) 

Subscription

5. How do I subscribe?

You can subscribe via:

• CelcomDigi App 
• CelcomDigi website 
• CelcomDigi stores 

6. Can I buy more than one StreamMORE Bundle? 

Yes, you can subscribe to more than one StreamMORE bundle, as long as the streaming services do not overlap.

If you subscribe to another bundle that includes the same streaming service as your existing bundle, your existing subscription will be replaced immediately. The new bundle will take effect right away, and no refund will be provided for any unused period.

Example: 

If you already have the StreamMORE Asian Bundle and subscribe to the StreamMORE Asian & Sports Bundle (which also includes Viu and iQIYI), your StreamMORE Asian Bundle will be replaced by the StreamMORE Asian & Sports Bundle.

7. My plan already comes with a streaming service. Can I still subscribe to the bundle?

Yes, you can still subscribe. However, you can only choose bundles that do not include the same streaming service already provided in your plan. 

Example: Your current plan is CelcomDigi Postpaid 5G 190 already includes Viu, you will not be able to subscribe to the StreamMORE Asian & Sports Bundle.

8. Will I be notified before the change is made?

Yes, you will be shown a confirmation message before proceeding with any subscription or bundle change.

9. What is the validity?

The bundle is valid for 30 days from the time of subscription.

10. What happens if my internet quota is used up?

Once your quota is fully used, usage will continue from your base Postpaid data plan.

11. Is this an auto-renew subscription?

Yes, the bundle will automatically renew every 30 days unless cancelled.

12. When will I be charged?

• Charges are billed upon subscription 
• Recurring charges apply every 30 days 

Activation

13. How do I activate each streaming service?

After successful subscription, you will receive activation notifications via SMS and Push Notification in the CelcomDigi App of the successful transaction. To start watching:

• Go to Lifestyle → My Subscriptions
• Select the respective StreamMORE Bundle
• Click the “Access Via” link to activate all your streaming services respectively

Important Note:

Customers are required to use the same mobile number used for subscription during activation and login.

14. When can I start watching?

You can start watching immediately after successful activation.

Manage Your Subscription

15. How do I cancel or unsubscribe the Asian & Sports Bundle?

You can cancel via: CelcomDigi App → My Subscriptions → Select Asian & Sports Bundle → Unsubscribe

16. Can I cancel or unsubscribe individual streaming services within the bundle?

No, the bundle must be cancelled as a whole. Individual streaming services cannot be cancelled separately.

17. Where can I perform the cancellation or unsubscribe to the bundle?

Cancellation or unsubscribing can only be done via the CelcomDigi App and cannot be performed through the streaming service providers. 

18. What happens after cancellation or unsubscribe?

Your subscription will remain active until the end of your current billing cycle. No further charges will be applied after that.

Important Notes:

• Multiple StreamMORE Add-Ons (singles or bundles) are allowed as long as the streaming services do not overlap 
• Bundles with overlapping streaming services will replace the existing subscription immediately 
• Individual streaming services cannot be managed separately 
• All subscription changes must be performed via the CelcomDigi App