FAQ: CelcomDigi MobileSHIELD

1. Does MobileSHIELD still protect me if I’m not browsing?

Yes. Even if you're not actively browsing, MobileSHIELD quietly works in the background — blocking malicious connections from apps that may attempt to contact harmful domains without your knowledge.

2. What happens when something harmful is blocked?

You’ll see a simple notification letting you know we’ve stopped a threat. No panic, no tech talk. Just peace of mind, instantly.

3. Will MobileSHIELD drain my battery or slow things down?

Not at all. It's designed to run seamlessly on your mobile data without eating into performance or battery. You’ll feel the protection — not the weight of it.

4. I’m on WiFi — am I still protected?

Yes. Whether you're on mobile data or WiFi, MobileSHIELD keeps watching in the background — shielding your apps and browsing from harmful domains, wherever you’re connected.
 

5. How do I know if it's working?

If you’re on mobile data and MobileSHIELD is active, you're protected. Ensure you toggle on the protection you need and let MobileSHIELD handle the rest. You just live your life — we’ll handle the threats.