CelcomDigi MobileSHIELD Product Disclosure Sheet
Modified on Fri, 22 Aug at 2:55 PM
Product Overview:
MobileSHIELD, powered by F-Secure, is an endpoint security solution that safeguards your device and personal information. It offers protection across security, scam, identity, and privacy threats to ensure complete digital safety.
Effective Date: 7 Aug 2025
1. Product Details | ||||||||||||||||||||||||
| ||||||||||||||||||||||||
| 2. Key Features | ||||||||||||||||||||||||
2.1 Security Protection Device Protection:
Chrome / Safari Protection: Blocks dangerous websites and fake links, so you can browse with confidence. 2.2 Scam Protection Banking & Online Shopping Protection: Indicates safety label when you’re on legitimate online banking and shopping online sites, ensuring your transactions are safe.
SMS Protection (iOS only): Smart AI detects scam and phishing SMS to keep you safe. Risky SMS are automatically filtered into your junk folder, protecting you in the background.
WiFi Protection (Android only): Keeps you safe on public and home WiFi by checking if the network you’re connected to is secure — alerts you if it’s unsafe or compromised. 2.3 Identity Protection Identity Monitoring: Monitors your personal info (like emails, phone numbers, credit cards, and passports) and alerts you instantly if they’re found on dark web, so you can act fast to protect your identity.
Password Vault: Securely stores your passwords, PINs, and other sensitive info. Access it on both iOS and Android — just log out on one device and log in on another.
2.4 Privacy Protection Privacy VPN: Encrypts your internet connection and hides your IP address – keeping your online activity private, secure, and anonymous, even on public WiFi. Notes: CelcomDigi MobileSHIELD is designed to help protect you from scams, fraud, and other digital threats — but no security solution can block every risk 100% of the time. While it adds a strong layer of protection, we always recommend staying alert and practicing safe browsing habits. | ||||||||||||||||||||||||
3. Eligibility | ||||||||||||||||||||||||
| 3.1 MobileSHIELD Add-on 3.1.1 To enjoy this offer, you must have an active CelcomDigi, Celcom or Digi line. This means your line must be able to make and receive calls. 3.1.2 Please note that the offer is not available if you have any outstanding bills, or if your line has been suspended or deactivated by CelcomDigi. 3.1.3 For Prepaid users, please ensure that you maintain sufficient credit balance for MobileSHIELD subscription and its continuous renewal. Failure to do so may result in unsuccessful renewal and cancellation of the protection service. 3.1.4 This offer shall be applicable to Postpaid subscribers on following rate plans:
3.1.5 This offer shall be applicable to Prepaid subscribers on following rate plans:
3.2.1 To enjoy this offer, you must have an active CelcomDigi, Celcom or Digi line. This means your line must be able to make and receive calls. 3.2.2 Please note that the offer is not available if you have any outstanding bills, or if your line has been suspended or deactivated by CelcomDigi. 3.2.3 This offer shall be applicable to Postpaid subscribers on the following rate plans without any contract:
| ||||||||||||||||||||||||
4. Subscription Channel | ||||||||||||||||||||||||
Alternatively, you may visit any CelcomDigi store and request assistance to subscribe to | ||||||||||||||||||||||||
5. Un-Subscription / Cancellation | ||||||||||||||||||||||||
Note: If you’re on MobileSHIELD with 12-month contract, early termination will incur a reducing penalty fee based on the remaining months of the contract (E.g. If 5 months remain, penalty = RM4 × 5 = RM20). Upon contract cancellation, your MobileSHIELD subscription will be cancelled. | ||||||||||||||||||||||||
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
