Notice: Scheduled Celcom System Upgrade on 9 January 2025

Update: The scheduled Celcom system upgrade has completed. All of the following services have been restored to full functionality.

This is an important notice for Celcom customers.

Please be advised that there will be a scheduled Celcom system upgrade from 12:00 a.m. to 9:00 a.m. on 9-Jan-2025. During this period, certain channels and services will be temporarily unavailable. We recommend planning your activities ahead to ensure a smooth experience.

Channels and Services Impacted During the System Upgrade

1. Unavailable Channel:

• Celcom Life App

2. Unavailable Services: 

• Reload via PIN services via: 

• Dial *122*<PIN>#
• Dial *123#
• Dial *128#
• Celcom Life Hub

Alternatives Available During the System Upgrade

Remember to reload and/ or purchase Internet passes before 9-Jan-2025 to ensure a smooth experience during the scheduled system upgrade.

All other Celcom channels and services remain available as usual. We are sorry for any inconvenience this may cause and appreciate your understanding and patience in this matter.

Important: Stay vigilant against scams. CelcomDigi will never ask for OTP or sensitive information through unsolicited calls or messages related to the system upgrade. If you receive such calls or texts, please disregard and report them to CelcomDigi.