Product Disclosure Sheet: CelcomDigi Postpaid Freedom Add-Ons & Mega Add-Ons

1. PRODUCT DETAILS AND ELIGIBILITY

CelcomDigi Freedom Add-Ons and Mega Add-Ons are available for all eligible CelcomDigi Postpaid plan subscribers. You may subscribe to one (1) add-on per mobile line (MSISDN) under a 12-month contract to enjoy your preferred service. 

Freedom Add-Ons Eligibility: 

Important Note: Internet quota will be refreshed at the beginning of every billing cycle. Unused internet quota will be forfeited.

Mega Add-Ons Eligibility: 

Important Note: Price indicated above are excluding tax of 6%. 

2. SIGNING UP

Each eligible Postpaid line can subscribe to one (1) Freedom Add-On or Mega Add-On at a time.

You can sign up for Freedom Add-Ons or Mega Add-Ons via our CelcomDigi app or CelcomDigi Stores.

Important Note: If you’re subscribed to an older Digi or Celcom Postpaid plan, you’ll need to upgrade to a new CelcomDigi Postpaid 5G Plan before you can subscribe to Freedom Add-Ons or Mega Add-Ons.

3. FEES AND PAYMENT

Freedom Add-Ons:

Each Freedom Add-On is completely free of charge, and you will therefore only be required to pay your monthly Postpaid plan fee.

Mega Add-Ons:

Each Mega Add-On comes with its own value and price. The price indicated is the amount you will need to pay on top of your monthly Postpaid plan fee. 

Upon subscription, your preferred Freedom Add-On or Mega Add-On will automatically renew every month throughout your 12-month contract period.

4. TERMINATION

Freedom Add-Ons:

You will be charged a termination fee if you terminate or downgrade your Postpaid plan within the first 2 months of your contract period. You will be charged a termination fee of RM30 for a 12-month contract if you terminate your contract or downgrade your Postpaid plan within the first 2 months of your contract period. If you upgrade to a higher rate plan, you can carry forward your contract without incurring any termination fees.

However, you must pay the termination fees if you want to cancel and replace your current contract with a new contract regardless of whether you upgrade, downgrade or maintain the same rate plan within the first 2 months.

Mega Add-Ons: 

If you terminate or downgrade your Postpaid plan before the 12-month contract period is over, an early termination fee will apply. Even if you keep your current Postpaid plan but choose to cancel the Mega Add-On before the 12-month contract ends, the early termination fee still applies.

The early termination fee is calculated as: Monthly subscription fee × Remaining contract months

5. DATA UTILIZATION PRECEDENCE

Your mobile internet will be utilized in the following order, depending on which Internet quotas you have available at the time: 

1. Data from any promotional freebies 
2. Data from Internet add-ons (One-time purchase)  
3. Data from Hotspot add-ons
4. Data from Internet add-ons with contract (Monthly recurring)  
5. Data from Internet sharing 
6. Data from your base plan quota

This ensures your data is always used in the most efficient order, starting with the temporary or bonus data before your main plan quota.