Paper Bill​s & E-Billing

Modified on Mon, 5 Aug at 9:58 AM

1. How much do I have to pay for physical paper bill?

  • Celcom: Effective 1st May 2024, the monthly fee for Celcom summary paper bill will be revised from RM5 to RM10. The fees are as below:  
  • Itemized Bill: RM10/month or;
  • Summarized Bill: RM10/month

  • Digi: Physical paper bill subscription is RM10 per phone line per month for standard or itemized bills.

Important Note: You can also choose e-billing and receive your bills for FREE.


2. Why should I switch to e-billing?

We encourage Celcom and Digi Postpaid customers currently receiving paper bills to switch to e-billing to avoid regular paper bill fees. E-billing provides convenient and free access to view and download bills from anywhere, anytime.

 

3. I am currently on paper bill, how can I switch to e-billing?

  • Celcom:
Subscribe to e-billing by submitting a request to us here. Alternatively, you can also request for e-billing via Celcom Life app or by dialing 1111.
  • Switch to e-billing via Celcom Life app: 

Step 1: Log in to the Celcom Life app  

Step 2: Tap on the 'Usage' tab 

Step 3: Tap on 'Bill'  

Step 4: Enable e-billing 

Step 5: Confirm your details by inputting your email address 

Step 6: Click ‘Confirm’.


  • Switch to e-billing by dialing 1111:

Step 1: Dial 1111 on your phone  

Step 2: Press 1 for Mobile Phone  

Step 3: Press 2 for Billing Information  

Step 4: Press 3 for e-billing subscription 

Step 5: Verify your email address.

 

  • Digi:

Subscribe to e-billing by submitting a request to us here or visit the nearest Digi Store.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article