Celcom Postpaid 4G+5G Quota Top Up

1. What is 4G+5G Quota Top Up (QTU)?

The 4G+5G QTU is an internet add-on which will grant you additional 4G & 5G Quota on top of your base quota to ensure you have uninterrupted experience with the 5G network.

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2. Can I use the 4G+5G quota in 4G and 5G coverage areas?

‍Yes, the allocated data quota is usable in both 4G and 5G coverage areas.

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3. When my 4G+5G quota depletes, can I utilize the existing internet quota in 5G coverage areas?‍

Yes, as long as your 4G+5G QTU is still active, all quotas you currently have will be accessible on both 4G and 5G, depending on the coverage area that you are in.

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4. How do I know if my plan is eligible for the 4G+5G QTU?

Below are the eligible plans for 4G+5G QTU:

5. How to subscribe to 4G+5G QTU?
You can subscribe to the 4G+5G QTU via CelcomDigi app. You will receive an SMS upon successful subscription.

If you subscribe in the middle of your billing cycle, you will be charged the full amount.

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6. Do I need to re-subscribe the 4G+5G QTU the following month?
The QTU will be automatically renewed for you each month according to your bill cycle. You will receive an SMS notification upon successful auto-renewal. 

7. Can I stop the auto-renewal after subscription?

You can stop the auto-renewal on our CelcomDigi app by following the steps below: 

Step 1: Go the CelcomDigi app, and click the 'My Plan' tab

Step 2: Under the 'My Plan' page, click 'Internet Subscription'

Step 3: Select the QTU you want to stop auto-renewal for and toggle it off

Step 4: Confirm the unsubscription. 

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8. I am on Celcom Mega 80 and subscribed to the 10GB(4G+5G) QTU in the middle of my bill cycle, will I be charged the full RM10?

Yes, you will be charged the full RM10.