Roaming Benefits
1. How do I enjoy the 50% Roaming Pass Discount on the eligible CelcomDigi Postpaid 5G 2026 Plan?
Customers that sign up on CelcomDigi Postpaid 5G 120 2026 plan and above (principal & supplementary plans) will get to enjoy 50% discount on the 3-Day, 3-Day Unlimited, 7-Day Unlimited, 14-Day Unlimited and 30-Day Unlimited roaming passes. This benefit will be ongoing until further notice. These one-time off roaming passes will be shown at their full price on the CelcomDigi app. You can proceed to purchase any of these one-time off roaming passes, and the 50% discount will be applied to your bill at the end of the bill cycle.
2. I am currently on the CelcomDigi Postpaid 5G 190 2026 principal / supplementary plan. Am I entitled for the Free Roaming offer?
Yes, you will enjoy 30GB high-speed internet and 15 minutes of free roaming voice calls to Singapore, Indonesia and Thailand. Do note that the 15-minute roaming voice call applies to:
- Call to Malaysia
- Calls within the roaming country
- Incoming calls while roaming
- Calls to other countries while roaming will be charged at standard Pay-As-You-Use rates
Supplementary Line Discount Benefit
3. How do I enjoy the Supplementary Line Discount on the eligible CelcomDigi Postpaid 5G 2026 Plans?
The supplementary line discount is automatically applied in your current bill cycle when you add an eligible supplementary line. Please note that the discount only applies to supplementary lines registered under active CelcomDigi Postpaid 5G 2026 principal plans below:
|
CelcomDigi Postpaid 5G Principal Plan
|
60 SE |
80 |
100 |
120 |
140 |
160 |
190 |
|
Monthly Commitment
|
Limited Time Offer: RM50 |
RM80 |
RM100 |
RM120 |
RM140 |
RM160 |
RM190 |
|
Supplementary Line Eligibility
|
N/A |
3 lines |
6 lines |
6 lines |
6 lines |
— |
— |
|
Eligible Plans for Supplementary Lines
|
N/A |
Any Postpaid SE or Postpaid 5G 2026 plan |
Any Postpaid SE or Postpaid 5G 2026 plan |
Any Postpaid SE or Postpaid 5G 2026 plan |
Any Postpaid SE or Postpaid 5G 2026 plan |
Any Postpaid SE or Postpaid 5G 2026 plan |
Any Postpaid SE or Postpaid 5G 2026 plan |
|
Supplementary Line Discount
|
N/A |
10% |
10% |
10% |
50% |
50% |
50% |
Please note that your supplementary line will need to be in the same billing account as your principal line. Supplementary line that are on a different billing account will not be entitled for the rebate.
Included Security and Entertainment Benefits
4. What security and entertainment benefits are included in the CelcomDigi Postpaid 5G 2026 plan?
Yes, for as long as CelcomDigi has an active partnership with the security and entertainment providers below, customers on eligible principal or supplementary plans will receive the security and entertainment subscription below for free:
|
Eligible Principal & Supplementary Plans
|
Included Security & Entertainment Subscription
|
- CelcomDigi Postpaid 5G 100 2026
- CelcomDigi Postpaid 5G 100 DS 2026
- CelcomDigi Postpaid 5G Supp 100 2026
- CelcomDigi Postpaid 5G 120 2026
- CelcomDigi Postpaid 5G 120 DS 2026
- CelcomDigi Postpaid 5G Supp 120 2026
- CelcomDigi Postpaid 5G 140 2026
- CelcomDigi Postpaid 5G 140 DS 2026
- CelcomDigi Postpaid 5G Supp 140 2026
|
|
- CelcomDigi Postpaid 5G 160 2026
- CelcomDigi Postpaid 5G 160 DS 2026
- CelcomDigi Postpaid 5G Supp 160 2026
|
|
- CelcomDigi Postpaid 5G 190 2026
- CelcomDigi Postpaid 5G 190 DS 2026
- CelcomDigi Postpaid 5G Supp 190 2026
|
- Viu Premium
- Prime Video
- WebSHIELD
|
5. I have just registered for the Postpaid plan above. How do I unlock my free included security and entertainment subscription benefits?
You can activate your free subscriptions by first downloading the all-new CelcomDigi app and following the steps below:
| Subscription |
Access |
Steps |
| Viu Premium |
Via CelcomDigi App |
- Log in to the CelcomDigi app.
- Go to Shop.
- Select Lifestyle.
- Select Entertainment and click on My Subscriptions.
- Under Active, select Viu (Premium).
- Under Access Via, click the VIU icon to launch the Viu app or website.
- Log in using the mobile number used to purchase the subscription.
|
| Via Web Browser |
- Visit Viu Malaysia.
- Click Sign up with Mobile.
- Log in using the mobile number used to purchase the subscription.
- Set your desired password to complete the setup.
|
| Via Viu App |
- Download the Viu app from the Google Play Store or Apple App Store.
- Click Sign up with Mobile.
- Log in using the mobile number used to purchase the subscription.
- Set your desired password to complete the setup.
|
| Prime Video |
Via CelcomDigi App |
- Log in to the CelcomDigi app.
- Go to your Notification Inbox.
- Select Activate Prime Video.
- Click Activate Now to create a new account or log in to an existing account and start streaming.
|
| WebSHIELD |
Via CelcomDigi App |
- Log in to the CelcomDigi app.
- Go to Shop.
- Select Lifestyle.
- Select Plan Benefits.
- Select the free WebSHIELD subscription to activate it.
- Restart your device to ensure it is connected to WebSHIELD.
- Check your device settings to ensure WebSHIELD is working properly.
|
6. Can existing non-contract Add-Ons, StreamMORE or Mega Add-Ons subscribers enjoy this offer?
Yes, if you have an existing subscription, you are still eligible to enjoy this offer. Please refer to the table below for more details:
| Type of Existing Subscription |
Viu Premium |
Prime Video |
WebSHIELD |
| StreamMORE / Non-contract Add-Ons |
The new Free Viu Premium access will automatically override your current Viu Premium StreamMORE access. |
The new Free Prime Video access will override current Prime Video StreamMORE access. |
New Free WebSHIELD access will override current WebSHIELD non-contract access. |
| Mega Add-Ons / Freedom Add-Ons |
- You will need to terminate your current Mega Add-Ons Viu Premium contract to sign up for a new Postpaid plan with Free Viu Premium.
- Upon termination, an early termination fee will apply.
- Upon successful Postpaid plan activation, your new Viu Premium content access will be granted.
|
- You will need to terminate your current Mega Add-Ons Prime Video contract to sign up for a new Postpaid plan with Free Prime Video.
- Upon termination, an early termination fee will apply.
- Upon successful Postpaid plan activation, your new Prime Video content access will be granted.
- You will then need to activate your new Prime Video access via the unique link in your CelcomDigi app notification inbox.
|
- You will need to terminate your current Freedom Add-Ons WebSHIELD contract to sign up for a new Postpaid plan with Free WebSHIELD.
- Upon termination, an early termination fee will apply.
- Upon successful Postpaid plan activation, your new WebSHIELD access will be available for subscription via Plan Benefits (Lifestyle on CelcomDigi App).
|
| External Subscription |
- You will need to cancel the external Viu Premium subscription. Otherwise, you will continue to be charged for that subscription.
- Free Viu Premium subscription via CelcomDigi will be granted for free.
|
- You will need to cancel the external Prime Video subscription. Otherwise, you will continue to be charged for that subscription.
- Free Prime Video subscription via CelcomDigi will be granted for free.
|
N/A |
| Existing Pakej MegaJimat Free 12-month Viu subscription |
- The new Free Viu Premium access will automatically override your current Free 12-month Viu Premium access.
|
N/A |
N/A |
Device Outright Discounts
7. What is device outright discount?
Device Outright discounts are discounts that apply to selected mobile devices offered by CelcomDigi, on a one-time purchase option, with full payment upfront. These selected devices are available via CelcomDigi Online, subject to device availability.
Customer Service Benefits
8. What Customer Service benefits do I get with my CelcomDigi Postpaid 5G 2026 plans?
Customers on the following CelcomDigi Postpaid 5G 2026 plans enjoy access to PremierCARE, which directs customers to a dedicated customer service team when calling CelcomDigi support hotline at 016-3331111 using your eligible CelcomDigi number:
- CelcomDigi Postpaid 5G 160 2026
- CelcomDigi Postpaid 5G 160 DS 2026
- CelcomDigi Postpaid 5G Supp 160 2026
- CelcomDigi Postpaid 5G 190 2026
- CelcomDigi Postpaid 5G 190 DS 2026
- CelcomDigi Postpaid 5G Supp 190 2026
Important Note: PremierCARE support is provided on a best-effort basis, subject to customer support resource availability at the time of call.
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