FAQ: EA Sports FC Mobile Webstore x Codashop Cashback Campaign

1. What is this promotion?
Enjoy 10% cashback on EA Sports FC Mobile points when you pay via CelcomDigi on the EA Sports FC Mobile Webstore. T&Cs apply.

2. When is the campaign period? 
The offer is valid from 28 May 2026 to 20 July 2026.

3. Who is eligible for this promotion?
All CelcomDigi subscribers in Malaysia are eligible, except: 

• Postpaid subscribers with overdue bills or exceeded transaction limits. 
• Prepaid subscribers with insufficient credit or exceeded transaction limits.
• Users without a valid EA Sports FC Mobile player ID.

4. Is this promotion applicable across all platforms?
This promotion is only applicable to purchases made via the EA Sports FC Mobile Webstore and paid using CelcomDigi direct operator billing.

5. How will I be notified if I receive the cashback?
Eligible participants will receive an SMS notification within 2 hours after successful transaction. If you do not receive the SMS, it may be due to either:

• Non-fulfilment of campaign requirements, or
• Cashback quota has been fully redeemed.

6. Once I receive the cashback SMS, how will I get the cashback?

• For prepaid users, cashback will be credited as prepaid credit upon successful payment. It can be used for CelcomDigi services and/or direct operator billing purchases. Validity follows the prepaid account validity period.
• For postpaid users, cashback will be credited as a rebate in the next billing cycle.

7. Is the cashback transferable or exchangeable for cash?
The cashback is non-transferable and cannot be exchanged for cash.

8. Are there any caps or limitations to this campaign? 
Yes, the campaign is subject to the following limitations:

• Subject to campaign quota availability and may end once fully redeemed.
• Transactions must be made via EA Sports FC Mobile Webstore using CelcomDigi direct operator billing.
• Subject to sufficient prepaid balance or postpaid credit limit.
• Postpaid users must have no overdue bills.