FAQ: StreamMORE sooka Daily (Postpaid)

General

1. What is StreamMORE sooka Daily?

StreamMORE sooka Daily is a daily add-on for CelcomDigi Postpaid customers that gives you access to sooka streaming content including sports for 1 day. 

2. What is included in StreamMORE sooka Daily?

The bundle includes:

• sooka 24 Hour Pass (Mobile) 
• 15GB monthly internet quota 

3. Who can subscribe to this bundle?

The StreamMORE sooka Daily is available to all CelcomDigi Postpaid customers, except for customers subscribed to Mega Add-Ons sooka (any plans).

4. What access do I get with the streaming services?

You will enjoy access across all included streaming services as detailed below:

Subscription

5. How do I subscribe?

You can subscribe via:

• CelcomDigi App 
• CelcomDigi Website 
• CelcomDigi Store

6. Can I buy more than one StreamMORE Bundle? 

Yes, you can subscribe to more than one StreamMORE bundle, as long as the streaming services do not overlap.

If you subscribe to another bundle that includes the same streaming service as your existing bundle, your existing subscription will be replaced immediately. The new bundle will take effect right away, and no refund will be provided for any unused period.

Example: 

If you already have the StreamMORE sooka Entertainment and subscribe to the StreamMORE sooka Daily, your StreamMORE sooka Entertainment will be replaced by StreamMORE sooka Daily.

7. My plan already comes with a streaming service. Can I still subscribe to the bundle?

Yes, you can subscribe as there is no overlap. 

8. Will I be notified before the change is made?

Yes, you will be shown a confirmation message before proceeding with any subscription or bundle change.

9. What is the validity?

The pass is valid for 24 hours from the time of successful subscription.

Example:
If you subscribe to StreamMORE sooka Daily at 3:15 p.m. on 28 May 2026, your pass will expire at 3:15 p.m. on 29 May 2026.

10. What happens if my internet quota is used up?

Once your quota is fully used, usage will continue from your base postpaid data plan.

11. Is this an auto-renew subscription?

No, the pass will not auto-renew.

You may repurchase the pass anytime after expiry. However, if you find yourself subscribing daily, a monthly bundle might make more sense.

12. When will I be charged?

Charges will be billed upon successful subscription.

Activation

13. How do I activate each streaming service?

After successful subscription, you will receive activation notifications via SMS and push notification in the CelcomDigi app of the successful transaction. To start watching:

Step 1: On the CelcomDigi app, go to Lifestyle → My Subscriptions

Step 2: Select the respective StreamMORE Bundle

Step 3: Click the “Access Via” link to activate all your streaming services respectively.

Important Note: Customers are required to use the same mobile number used for subscription during activation and login.

14. When can I start watching?

You can start watching immediately after successful activation.

Manage Your Subscription

15. How do I cancel or unsubscribe from sooka Daily?

You don’t need to cancel as sooka Daily pass is not auto-renewable and will expire after 24 hours.  

Important Notes:
- Multiple StreamMORE bundles are allowed as long as the streaming services do not overlap.
- Bundles with overlapping streaming services will replace the existing subscription immediately. 
- All subscription changes must be performed via the CelcomDigi app.