FAQ: CelcomDigi Postpaid 5G Plan / One 2026 Plan Benefits

Modified on Thu, 18 Dec at 10:00 AM

1. How do I enjoy the 50% Roaming Pass Discount on the eligible CelcomDigi Postpaid 5G / One 2026 Plan?

Customers that sign up on CelcomDigi Postpaid 5G plan 120 and above/ CelcomDigi One 2026 plans will get to enjoy 50% discount on the 3-Day, 7-Day Unlimited, 14-Day Unlimited and 30-Day Unlimited roaming passes. The offer will be ongoing until further notice.


The roaming pass will be shown at its full price on the CelcomDigi app. You can proceed to purchase the roaming pass, and the 50% discount will be applied to your bill at the end of the bill cycle. 

 

2. How do I enjoy the 50% Supplementary Line Discount on the eligible CelcomDigi Postpaid 5G Plan / One 2026 Plan?

You will enjoy the supplementary line discount right away on your current bill cycle when you sign up for CelcomDigi Postpaid 5G 160 plan / One Pro 2026 / One Ultra 2026. The discount will be applicable to both Family Line plans & GadgetSIM plans.

 

However, do note that your supplementary line will need to be in the same billing account as your principal line. Supplementary line that are on a different billing account will not be entitled for the rebate.

 

3. How do I enjoy the 2 dedicated lines of CelcomDigi Postpaid 5G Family Plus included in the CelcomDigi One Ultra 2026 plan?  

Once you have activated the CelcomDigi One Ultra 2026 plan, you can then either: 

  1. add line on dedicated CelcomDigi Postpaid 5G Family Plus for CelcomDigi One Ultra 2026 plan.
  2. perform change of plan to the dedicated CelcomDigi Postpaid 5G Family Plus for CelcomDigi One Ultra 2026 plan.


Take note that:

  1. If any of the dedicated CelcomDigi Postpaid 5G Family Plus included in the CelcomDigi One Ultra 2026 plan has been terminated / moved to other accounts, you must proactively activate new supplementary line / perform change of plan on other supplementary line to the dedicated CelcomDigi Postpaid 5G Family Plus plan. Otherwise, any other existing supplementary lines under the same account will only enjoy 50% discount.
  2. If you have more than 2 dedicated CelcomDigi Postpaid 5G Family Plus in your CelcomDigi One Ultra 2026 plan account, the excessive supplementary line will be moved to conventional chargeable CelcomDigi Postpaid 5G Family Plus plan.


4. I am on CelcomDigi One Ultra 2026 plan, and is currently having 2 dedicated CelcomDigi Postpaid 5G Family Plus lines included in the plan. How many other supplementary lines under the same billing account that get 50% Supplementary Line Discount?

50% Supplementary Line Discount can be applicable on 4 other supplementary lines.

 

5. Is Disney+ subscription included in CelcomDigi One 2026 plan? 

Yes. Customer will enjoy a Disney+ Premium subscription if they sign up for CelcomDigi One Ultra 2026 plan, and a Disney+ Basic subscription if they sign up for CelcomDigi One Pro 2026 plan. 


Customer will automatically enjoy this perk if: 

  • the principal mobile plan is on One 2026 plan, and 
  • CelcomDigi has an active partnership with Disney+. 


For more info, you may refer CelcomDigi Disney+ bundle FAQ


6. Is MobileSHIELD subscription included in CelcomDigi One 2026 plan? 

Yes. Customer will enjoy MobileSHIELD subscription if they are under the CelcomDigi One Ultra 2026 plan. 


Additionally, the 2 dedicated CelcomDigi Postpaid 5G Family Plus lines will also enjoy a MobileSHIELD subscription each. 


For more info, you may refer CelcomDigi MobileSHIELD FAQ


7. I have a Disney+ or MobileSHIELD Mega Add Ons with my Postpaid 5G plan, can I upgrade to CelcomDigi One 2026 plan? 

You may upgrade your plan however you must first terminate your Mega Add Ons and complete any penalty payments if applicable.

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