Free WiFi Scam

You’re in an airport, café, or hotel. You see a network named something like “Free_WiFi” or “Airport_WiFi_Free” and connect without a second thought. A Free WiFi Scam happens when cybercriminals set up fake WiFi networks in public places. These networks often have official-sounding names. But here’s the danger: that network could be fake!

Instead of offering safe internet, they are set up by scammers using laptops, portable routers, or smartphones. These "evil twin" hotspots mimic legitimate WiFi services and silently monitor everything you do once you're connected.

How Free WiFi Scam works?

• You spot a “Free WiFi” network in a public space and connect. The network is actually run by a hacker, not the location.
• Everything you do online—emails, passwords, banking—is routed through the hacker’s device, allowing them to see your activity, steal personal information, capture login credentials, redirect you to fake websites, and install malware.
• Some scammers even set up “login portals” that ask for sensitive details like your passport number or hotel name. These fake forms are just data traps.

Even public charging ports can be dangerous. Some USB stations in malls and airports may be tampered with to steal data while you’re charging your phone. That charging cable? It’s also a data transferring cable.

Things to keep in mind:

• Avoid connecting to unknown or suspicious WiFi networks.
• Confirm the exact WiFi name with staff before connecting, scammers often use names that look legitimate to trick users. 
• Avoid sensitive activities on public WiFi, such as logging into accounts, entering passwords, or making purchases. Wait until you're on a secure, private connection
• If your are travelling abroad, use the roaming service or buy local SIM card for secure mobile internet.
• Use a VPN (Virtual Private Network) to encrypt your internet traffic. A VPN hides your online activity from hackers.
• Keep antivirus software and firewalls enabled and up to date. These tools help detect and block threats before they can harm your device.
• Install system updates and security patches regularly to fix security vulnerabilities.

• Avoid public USB charging ports—use your own charger and plug into a wall socket to protect your data.

To report this issue, please get in touch with us.  

Rest assured that CelcomDigi is actively taking measures to ensure our customers do not fall prey to such scams.