CelcomDigi Postpaid 5G / ONE Product Disclosure Sheet
Modified on Mon, 14 Oct at 10:05 AM
Product Overview:
CelcomDigi Postpaid 5G Plan is a new 5G Plan that offers Unlimited 4G & 5G Internet from RM110/month, free 5G phones, widest range of premium 5G phones from RM1/month, 2 unlimited family lines, 300Mbps fibre & Disney+ Hotstar (premium) plan.
Effective Date:
- 1 December 2023 – All CelcomDigi Postpaid plans except CelcomDigi Postpaid 5G 260.
- 1 March 2024 – CelcomDigi Postpaid 5G 40 SE & 60 SE effective selling date.
- 11 June 2024 – CelcomDigi ONE Pro/ Ultra.
- 16 July 2024 – CelcomDigi ONE Lite
1. Product Details |
Principal Plan
| CelcomDigi Postpaid 5G 40 SE | CelcomDigi Postpaid 5G 60 SE | CelcomDigi Postpaid 5G 80 | CelcomDigi Postpaid 5G 100 | CelcomDigi Postpaid 5G 120 | CelcomDigi Postpaid 5G 140 | CelcomDig Postpaid 5G 160 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Shared with Monthly Internet | | | | Shared with Monthly Internet | | | | | Unlimited to all networks | | | | Video Call (all networks) | | | | | | | | IDD calls rate varies by country. Click here for more information. | | | | | | | | | | | | Supplementary Line (Family Line + GadgetSIM) | | | | | | 50% Roaming Discount (Limited Time Offer) | | | | | Applicable for 3-day, 7-day, 14-day & 30-day Roaming pass | | Applicable for 3-day, 7-day, 14-day & 30-day Roaming pass | 50% Supplementary Line Discount | | | | | | | | | | | Included CelcomDigi Postpaid 5G Family Plus | | | | | | | | | | | StreamMore Disney+ Hotstar Add Ons | | | | | | | | | | | | | | | | | | | | | | | | Free 6 months CelcomDigi Fibre 300Mbps (New Fibre only) Note: The offer only applies in areas where the CelcomDigi Fibre 300Mbps plan price is RM139 (RRP). | Included CelcomDigi Fibre 100mbps for 24 months (auto-renew) Included 5G Home WiFi with Router(speedcap100Mbps)for 24 months (auto-renew) | Included CelcomDigi Fibre 300mbps for 24 months (auto-renew) Included 5G Home WiFi with Router for 24 months (auto-renew) | 5G Home WiFi Device Upfront | | | | | | | | 35GB (12 months contract) | | | | Yes (12/24 months contract | | | | Yes (24/36 Months Contract) | | |
Supplementary Line
| CelcomDigi Postpaid 5G Family SE | CelcomDigi Postpaid 5G Family | CelcomDigi Postpaid Family Plus | CelcomDigi Postpaid 5G GadgetSIM | CelcomDigi Postpaid 5G GadgetSIM Plus | Monthly Commitment | RM30 | RM40 | RM50 | RM30 | RM50 | Eligible Principal Plan | | |
Note: CelcomDigi ONE Lite is not eligible | - CelcomDigi Postpaid 5G 80 and above
- CelcomDigi ONE
| Plan Speed (max download speed) | Essential (100Mbps) | Essential (100Mbps) | Advance (300Mbps) | Essential (100Mbps) | Advance (300Mbps) | Monthly Internet | 15GB (4G/5G) | 90GB (4G/5G) | Unlimited (4G/5G) | 30GB (4G/5G) | 300GB (4G/5G) | Hotspot Internet | Shared with Monthly Internet | Shared with Monthly Internet | 20GB | Shared with Monthly Internet | Shared with Monthly Internet | Voice Call (all networks) | Unlimited | N/A | SMS (all networks) | RM0.20/SMS | N/A | Video Call (all networks) | RM0.20/min | N/A | IDD Calls | IDD calls rate varies by country. Click here for more information. | N/A | Easy360 | N/A | N/A | Yes | N/A | Yes |
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2. Fees & Payment |
1. How much do I need to pay upon registration?
| Upon Registration | 1st Bill | Plan Upfront | 1x monthly commitment | N/A | Processing Fee (one-time) | N/A | RM10 | SIM Fee (one-time) | N/A | RM5 |
- Your 1st monthly commitment will be pro-rated.
- For CelcomDigi ONE Ultra, there will be 2 CelcomDigi Postpaid 5G Family Plus lines included. Plan upfront for these 2 lines will be waived. Processing fee, sim fee & other applicable fee will be borne by subscriber.
2. Is there any foreigner deposit to sign up for this plan? Foreigner deposit may be applicable.
3. If I port-in my line from other service provider to CelcomDigi Postpaid/ CelcomDigi ONE, do I enjoy a waiver for the plan upfront? Yes, your upfront fee is waived for all the lines that you port-in to CelcomDigi Postpaid at all the physical stores only.
4. Who will be charged with the processing fee? All new, Pre2Post, MNP registration would be charged with processing fee in the first bill.
5. Who will be charged with the SIM fee? All new and MNP registration in-store would be charged with SIM fee in the first bill. |
3. Signing Up |
You can sign up for the plan at:- CelcomDIgiDigi Store
- Digi Store Express
- Digi Dealer (Malaysians only)
- Digi Store Online (Malaysians only)
| - Celcom bluecube
- Celcom Certified Partner
- Celcom Dealer (Malaysians only)
- Celcom Online Shop (Malaysians only)
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Any Malaysian citizens, permanent residence or foreign nationals with valid long term stay permit; age 18 and above may register for postpaid line with CelcomDigi Postpaid 5G/ ONE.
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4. Freedom Add-Ons |
- All subscribers may enjoy RM120 savings on the postpaid principal plan by signing up for a 12 months commitment.
- In the event the subscribers wish to terminate the line before 12 months, a penalty fee of RM30 will be charged.
Termination fees are applicable to: - Early termination
- Involuntary termination
- Early renewal
- Plan downgrade
The termination fee shall be waived for the following scenarios: Plan Upgrade | Upgrade to Pakej MegaJimat or Easy360 | - Penalty charges will not apply if customer upgrades to a plan with equal or higher monthly commitment fee.
- Freedom Add-Ons contract tenure will continue on the new plan.
- Customer must stay on Freedom Add-Ons for minimum of 2 consecutive billing and maintain the plan of equivalent monthly commitment value or higher.
| - Penalty charges will not apply if customer replace the Freedom Add-Ons contract with devices contract.
- Customer must stay on Freedom Add-Ons for minimum of 2 consecutive billing and maintain the plan of equivalent monthly commitment value or higher.
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