Why is my bill higher than usual?

Partial payments from previous bills can result in outstanding balances carried over to your current bill.

Internet add-ons purchased via CelcomDigi are billed via monthly postpaid bill.

Roaming charges vary by country. Check roaming passes and rates here.

Voicemail charges applies to outgoing and incoming call (if you are travelling abroad). We encourage subscribers to turn off voicemail before travelling to other countries to avoid any voicemail-related charges. 

If you've performed Credit Share/ TalkTime credit transfer to another subscriber, the transfer amount (inclusive of service charge) will be reflected in your monthly postpaid bill.

3rd party subscriptions such as Netflix, Viu, Spotify, etc. paid via CelcomDigi direct operator billing.

Some hotline numbers such as 1-300/ 800/ 100 are chargeable.