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1. How do I enjoy the 50% Roaming Pass Discount on the eligible CelcomDigi One 2026 Plan?
Customers that sign up on CelcomDigi One 2026 plan and above will get to enjoy 50% discount on the 3-Day, 3-Day Unlimited, 7-Day Unlimited, 14-Day Unlimited and 30-Day Unlimited roaming passes. This benefit will be ongoing until further notice.
These one-time off roaming passes will be shown at their full price on the CelcomDigi app. You can proceed to purchase any of these one-time off roaming passes, and the 50% discount will be applied to your bill at the end of the bill cycle.
2. How do I enjoy the 50% Supplementary Line Discount on the eligible CelcomDigi 2026 Plans?
You will enjoy the supplementary line discount right away on your current bill cycle when you sign up for CelcomDigi One 2026 Pro / One 2026 Ultra. The discount will be applicable to both Family Line plans & GadgetSIM plans. Please note that the discount only applies to supplementary lines below:
However, do note that your supplementary line will need to be in the same billing account as your principal line. Supplementary lines that are on a different billing account will not be entitled for the rebate.
3. How do I enjoy the 2 dedicated lines of CelcomDigi Postpaid 5G Family (One) 2026 included in the CelcomDigi One Ultra 2026 plan?
Once you have activated the CelcomDigi One Ultra 2026 plan, you can then either:
Take note that:
4. I am on CelcomDigi One Ultra 2026 plan, and is currently having 2 dedicated CelcomDigi Postpaid 5G Family (One) 2026 lines included in the plan. How many other supplementary lines under the same billing account that get 50% Supplementary Line Discount?
50% Supplementary Line Discount can be applicable on 4 other supplementary lines.
5. Is Disney+ subscription included in CelcomDigi One 2026 plan?
Yes. Customer will enjoy a Disney+ Premium subscription if they sign up for CelcomDigi One Ultra 2026 plan, and a Disney+ Basic subscription if they sign up for CelcomDigi One Pro 2026 plan.
Customer will automatically enjoy this perk if:
For more information, please refer to the CelcomDigi Disney+ bundle FAQ.
6. Is MobileSHIELD subscription included in CelcomDigi One 2026 plan?
Yes. Customer will enjoy MobileSHIELD subscription if they are under the CelcomDigi One Ultra 2026 plan. Additionally, the 2 dedicated CelcomDigi Postpaid 5G Family (One) 2026 lines will also enjoy a MobileSHIELD subscription each.
For more information, please refer to the CelcomDigi MobileSHIELD FAQ.
7. Is WebSHIELD subscription included in CelcomDigi One 2026 plan?
Yes. Customers will enjoy WebSHIELD subscription if they are under the CelcomDigi One Pro 2026 or CelcomDigi One Lite 2026 plan. Please ensure to login into your CelcomDigi App and select “Free” WebSHIELD to activate your free WebSHIELD subscription.
8. Is Viu Premium subscription included in CelcomDigi One 2026 plan?
Yes, only for customers on CelcomDigi One Lite 2026 plan. Your Viu Premium subscription may take up to 14 days for activation from the time of your plan sign up.
Customers will automatically enjoy this Viu Premium subscription if:
For more information, please refer to the Viu Bundle CelcomDigi Postpaid Plan FAQ.
9. What is device outright discount?
Device Outright discounts are discounts that apply to selected mobile devices offered by CelcomDigi, on a one-time purchase option, with full payment upfront. These selected devices are available via CelcomDigi Online, subject to device availability.
10. What Customer Service benefits do I get with my CelcomDigi One 2026 plans?
Customers on the following CelcomDigi One 2026 plans enjoy access to PremierCARE, which directs customers to a dedicated customer service team when calling CelcomDigi support hotline at 016-3331111 using your eligible CelcomDigi number:
Important Note: PremierCARE support is provided on a best-effort basis, subject to customer support resource availability at the time of call.
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