FAQ: Samsung Galaxy Z Fold8 Ultra/Fold8/Flip8 5G Pre-Order

1. When can I pre-order the Samsung Galaxy Z Fold8 Ultra/Fold8/Flip8 5G?

Samsung Galaxy Z Fold8 Ultra/Fold8/Flip8 5G on Easy360 will be available from 9:00 p.m. on 22 July 2026 until 11:59 p.m. on 13 August 2026 via the CelcomDigi website, while stocks last.

2. What are the benefits of signing up during the pre-order period?

Samsung Galaxy Z Fold8 Ultra/Fold8/Flip8 5G is available for pre-order from CelcomDigi Postpaid 5G 100 2026 and above. Selected CelcomDigi plans will enjoy exclusive pre-order bundle (while stocks last) as detailed in the table below. CelcomDigi reserves the right to replace or change the promotional gifts without prior notice.

a. Samsung Galaxy Z Flip8 5G

b. Samsung Galaxy Z Fold8 Ultra 5G or Samsung Galaxy Z Fold8 5G

Additional Campaign Reward

Customers who sign up for any Samsung Galaxy Z Flip8 or Fold8 series with CelcomDigi Postpaid 5G 140 2026 and above during the pre-order period will also be eligible to participate in the Mega Gegar 20 Juta Campaign and receive a RM20 monthly device rebate for 24 months, subject to the campaign terms & conditions.

3. Who is eligible to pre-order?

The pre-order is open to:

• New customers (including port-in and prepaid-to-postpaid conversion customers).
• Existing CelcomDigi customers with no active contract and no account restrictions or call barring.

4. Can existing customers with an active contract pre-order?

No. Customers who are currently under contract are not eligible for this offer.

5. How do I place a pre-order?

Simply follow these steps:

Step 1: Visit the CelcomDigi website

Step 2: Select your preferred Samsung Galaxy Z Fold8 Ultra/Fold8/Flip8 model and eligible plan

Step 3: Complete the upfront payment (subject to eligibility).

6. What payment methods are accepted?

You can pay online using a credit or debit card.

7. How will my device be delivered?

Your device will be delivered via courier to your registered delivery address. Delivery timing may vary depending on your location, courier schedule, shipping method, and stock availability.

8. When will I receive my device?

Device deliveries will begin from 14 August 2026.

9. If I am eligible for the Samsung 55" UHD 4K Smart TV 2026, will it be delivered together with my device?

No. The TV will be delivered separately from your Samsung device.

10. When will I receive the Samsung 55" UHD 4K Smart TV 2026?

• The TV will be delivered within 30 working days from the date you receive your device.
• You will receive a delivery tracking number via WhatsApp from CelcomDigi (+6016-333 8888) within 5 working days after receiving your device.

11. Does the Samsung TV come with a warranty?

Yes. The Samsung 55" UHD 4K Smart TV 2026 comes with a 24-month Samsung manufacturer's warranty.

For warranty enquiries, please contact Samsung:

• Samsung Careline: 1800-88-9999
• Or visit any Samsung Service Centre.

50% Discount Voucher for Samsung Galaxy Z Flip8 512GB

12. How do I receive the 50% discount voucher?

Customers who purchase any of the following Samsung Galaxy Z Fold8 models with Easy360 will receive a voucher code via WhatsApp from CelcomDigi (+6016-333 8888) within 3 working days after receiving their device.

Eligible devices:

• Samsung Galaxy Z Fold8 5G (256GB)
• Samsung Galaxy Z Fold8 5G (512GB)
• Samsung Galaxy Z Fold8 Ultra 5G (256GB)
• Samsung Galaxy Z Fold8 Ultra 5G (512GB)

13. How do I redeem the voucher?

Step 1: Log in to the CelcomDigi Online Store

Step 2: Select your preferred Samsung Galaxy Z Flip8 512GB colour

Step 3: Verify your mobile number using OTP and tap “Checkout”

Step 4: Confirm your delivery address and enter your voucher code 

Step 5: Complete your payment

Step 6: Your Samsung Galaxy Z Flip8 512GB will be delivered to you.

Redemption Period: 14 August 2026 – 30 September 2026.

14. When does the voucher expire?

The voucher must be redeemed by 30 September 2026, while stocks last.

Up to 50% off selected Samsung products with Samsung Endless Aisle

15. How do I enjoy up to 50% off selected Samsung products?

Customers who pre-order any Samsung Galaxy Z Flip8 or Samsung Galaxy Z Fold8 series with Easy360 are eligible to purchase selected Samsung accessories at up to 50% off through Samsung Endless Aisle (EA) via CelcomDigi Store.

16. How do I redeem the offer?

To redeem your Purchase with Purchase (PWP) offer, simply visit any participating CelcomDigi Store and present your pre-order receipt.

Note: Redemption must be completed within 30 days from the purchase date. Each pre-order receipt is valid for one redemption only.

RM100 Credit-to-Bill Trade-In Bonus

1. How can I enjoy the extra RM100 on my trade-in value?

Simply select the “Drop-Off” option and choose “Credit to Postpaid Bill” in the CelcomDigi Trade-In app to receive an additional RM100 on top of your trade-in value. Complete your trade-in by 31 August 2026 to secure your locked-in trade-in value.

Example: If your device is valued at RM900 and you credit it to your postpaid bill, you’ll receive an extra RM100, making your total trade-in value RM1,000.

2. How can I trade in my device?

Simply download the latest CelcomDigi Trade-In app, run the device health check, and get your estimated trade-in value instantly. Once you accept the value, just follow the in-app steps to complete your trade-in. Click here for the full guide.

3. Where can I find more details about the CelcomDigi trade-in programme?

You can click here to learn more.