Monthly Roaming Pass
Modified on Thu, 5 Feb at 8:47 AM
1. What is the Monthly Roam Pass?
Monthly Roam Pass is a monthly add-on that available for eligible CelcomDigi Postpaid customers. It automatically renews every billing cycle, so you don’t need to repurchase it each month.
2. Is this a contract-based offer?
No. This is a non-contract offer. You may unsubscribe anytime at your convenience.
3. Who is eligible to subscribe?
The Monthly Roaming Pass is available to CelcomDigi Postpaid customers as below:
- CelcomDigi Postpaid 5G 60
- CelcomDigi Postpaid 5G 80
- CelcomDigi Postpaid 5G 100
- CelcomDigi Postpaid 5G 120
- CelcomDigi Postpaid 5G 140
- CelcomDigi Postpaid 5G 160
- CelcomDigi ONE Ultra
- CelcomDigi ONE Pro
- CelcomDigi ONE Lite
4. What is the offer available under Monthly roam pass?
| Plan | Coverage | Quota | Calls | Monthly Fee | Auto-Renew (every billing cycle) |
| Monthly 30GB Roam Pass | Singapore, Indonesia & Thailand | 30GB High-Speed Internet | 15 mins | RM40/ Month | Yes |
| Monthly 80GB Roam Pass | 82 Countries | 80GB High-Speed Internet | 15 mins | RM70 | Yes |
Notes: The 15-minute call allocation applies to Calls to Malaysia, Calls within the roaming country and Incoming calls while roaming. Calls to other countries while roaming will be charged at the applicable Pay-As-You-Use rates.
5. What is the eligible countries coverage?
| Monthly 30GB Roam Pass | Monthly 80GB Roam Pass |
| 3 Countries | 82 Countries |
| Singapore, Indonesia & Thailand | Albania, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Brunei Darussalam, Brazil, Bosnia and Herzegovina, Cambodia, Canada, China, Congo DRC, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Lithuania, Liechtenstein Luxembourg, Macau, Malta, Mozambique, Nepal, Netherlands, New Zealand, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Timor-Leste, Turkey, United Arab Emirates, United Kingdom, United States of America, Ukraine Uruguay, Uzbekistan, Vietnam |
6. How does the monthly renewal work?
Your allocated roaming quota will be refreshed and charged at the beginning of every billing cycle. Any unused internet quota from the previous cycle will be forfeited.
7. What is the channel of subscription?
Subscription can be performed via CelcomDigi app or dial *800# while roaming
| Channels | How to Purchase |
| CelcomDigi app |
|
8. How will I know if my pass is activated?
You’ll receive a successful activation notification once your subscription is active.
9. What happens if I use up my quota before the next billing cycle?
If your allocated data quota is fully utilized before the next bill cycle, data access will be blocked, and Voice calls will then be charged at the prevailing Pay-As-You-Use (PAYU) rates. You may purchase any available Roaming Pass to continue usage.
10. How can I check my usage?
You can monitor your usage anytime via the CelcomDigi app under the Usage section.
11. Can I have more than one recurring roaming pass at the same time?
Yes. You may have multiple Monthly passes active concurrently. The active passes will be renewed simultaneously at the start of each billing cycle.
12. How to unsubscribe from this offer?
You can unsubscribe from this offer by walking into your nearest CelcomDigi Store, our staff will assist you with the termination.
13. What happens if I unsubscribe before my bill cycle end, will the charges prorate?
If you unsubscribe before the end of your billing cycle, full charges for the current cycle will still apply. However, you may continue to enjoy the offer until the next billing cycle begins.
14. Can I re-subscribe after unsubscribed?
Yes, you may re-subscribe at any time. Please note that a processing fee will apply upon resubscription.
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