CelcomDigi Prepaid 5G Kuning Product Disclosure Sheet
Modified on Fri, 01 Mar 2024 at 10:01 AM
Product Overview:
CelcomDigi Prepaid 5G Kuning Plan is a new 5G Plan that offers big 5G quota, lightning fast 5G experience and most affordable 5G entry plan from RM25/ month.
Effective on 1 March 2024, CelcomDigi Prepaid 5G Kuning is enhanced to provide more value and flexibility to subscribers with options of monthly auto-renewal plan offers. In addition, customers are provided new options with more quota top-up and one-time pass as low as RM1.
Effective Date: 1 March 2024 - current
Product Details
Monthly Auto-Renewal
Subscribers who opt for a monthly auto-renewal will enjoy 5G Internet and unlimited calls to all net. The prepaid plan will be auto-renewed every 30 days.
Internet Pass | Price | Base Quota (5G/4G) | Unlimited Quota (5G/4G) | Hotspot (5G/4G) | Calls | Validity |
5G 25 (High Speed) | RM25 | 30GB (100Mbps) | - | 6GB (100Mbps) | Unlimited All Net | 30 days |
5G 29 (High Speed) | RM29 | 35GB (100Mbps) | - | 6GB (100Mbps) | Unlimited All Net | 30 days |
5G 35 (Unlimited) | RM35 | - | Unlimited (3Mbps) | 3GB (3Mbps) | RM0.30/ min | 30 days |
5G 39 (High Speed) | RM39 | 75GB (100Mbps) | - | 6GB (100Mbps) | Unlimited All Net | 30 days |
5G 39 (Unlimited) | RM39 | 55GB (100Mbps) | Unlimited (3Mbps) | 3GB (100Mbps) | Unlimited All Net | 30 days |
5G 49 (High Speed) | RM49 | 105GB (100Mbps) | - | 10GB (100Mbps) | Unlimited All Net | 30 days |
5G 69 (High Speed) | RM69 | 155GB (100Mbps) | - | 15GB (100Mbps) | Unlimited All Net | 30 days |
Quota Top Up and One-Time Passes
Subscribers can opt for Monthly Plan Quota Top Up if their Internet quota finishes before the end of their 30 days subscription. Additionally, subscribers can also opt for One-Time passes with shorter validity.
1. Quota Top Up
Category | Price | Quota (5G/4G) | Validity |
All-Usage | RM6 | 15GB | Quota Add-Ons follows Monthly Plan Internet Validity |
2. One-Time Passes
| Category | Price | Quota (5G/4G) | Validity |
| Hourly | RM1 | Unlimited Internet | 1 hour |
| Daily | RM3 | 3GB | 1 day |
| RM6 | 9GB | 3 days | |
| Weekly | RM12 | 20GB | 7 days |
| RM15 | Unlimited Internet (6Mbps) & Calls + 2GB Hotspot | 7 days |
3. Base Rates – Voice Calls, SMS and MMS
| Category | Denomination |
| Calls | RM0.30/ min 60 seconds charging block |
| SMS | RM0.20/ SMS |
| MMS | RM0.50/ MMS |
Fees & Payment
1. How does the payment for monthly auto-renewal Internet plans work?
Monthly auto-renewal Internet plans are designed to simplify Internet plan renewal journey for customers. Once the intended Internet validity has lapsed, monthly auto-renewal Internet plans will renew automatically and Internet plan fees respective to the Internet plan of choice will be automatically deducted from subscriber’s prepaid main account balance to complete subscription renewal. To ensure uninterrupted auto-renewal process, it is necessary for subscribers to ensure sufficient credit balance is available in main account balance.
2. What happens if I do not have sufficient credits for the monthly auto-renewal?
In the event that subscriber’s prepaid main account balance falls short of the amount required for Internet plan renewal fees, the monthly auto-renewal Internet plans will be suspended upon expiry. Only when subscribers reload the prepaid with sufficient main credit balance, the monthly auto-renewal Internet plan subscription will renew automatically and Internet plan fees respective to the Internet plan of choice will be automatically deducted from subscriber’s prepaid main account balance to complete subscription renewal.
Signing up for CelcomDigi Prepaid 5G Kuning
- Upgrade from other prepaid rate plans
- Switch from postpaid to prepaid
- Port-in
Purchase of Internet Plan
CelcomDigi Prepaid 5G Kuning subscribers can subscribe to monthly auto-renewal Internet plans, Internet add-ons, and on-demand one time pass Internet plans via following channels:
- MyDigi app and web
- Dial UMB shortcode *118#
- CelcomDigi Stores, Digi Stores Express, or Authorised Celcom or Digi Dealer Stores
- CelcomDigi Kiosks
Prepaid CelcomDigi Prepaid 5G Kuning Lifecycle
| Lifecycle Status | Description |
Active Period (Follows Internet subscription validity) | Prepaid account will be activated when a CelcomDigi Prepaid subscriber:
|
Grace Period (60 days) | CelcomDigi Prepaid account will go into grace period upon expiry of account validity.
The grace period serves as an interval for CelcomDigi Prepaid subscribers to reload or renew Internet plan subscription upon expiry.
During grace period, subscribers can continue to receive incoming voice calls and SMS, but cannot make any originating voice calls, send SMS or consume mobile data.
To reactive a prepaid account in R1 grace period, subscribers are required to perform a reload of any amount. |
| Termination | CelcomDigi Prepaid account will be terminated once R2 grace period is lapsed. Subsequently, the Prepaid account number (MSISDN) will be recycled upon termination of prepaid account. |
Data Utilisation Precedence
Your Internet will be utilized based on the following precedence depending on the available Internet buckets that you have at any point in time:
- Internet Freebie
- On-demand Passes
- Internet Add-ons
- Monthly Internet Pass Auto-renew
- Free Basic Internet
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