How do I check my switching (port-in) status?
Modified on Fri, 15 Nov at 9:13 AM
Port-In Request via CelcomDigi Online Store
For those who have submitted your port-in request online, the porting process will begin after you have successfully received your new SIM. The delivery time for the SIM varies depending on the delivery area as outlined below:
| Delivery Areas | Celcom | Digi |
| Within Klang Valley | 1-2 days | Minimum of 3 days |
| West Malaysia (outside Klang Valley) | 2-3 days | Minimum of 3 days |
| East Malaysia | 3-5 days | Minimum of 4 days |
Click on the link below to check your current port-in status (for online order only):
Port-In Request via Celcom bluecube/ Digi Store
After submitting your request to switch, it may take up to 48 working hours (Monday - Sunday, 8:00 A.M. to 10:00 P.M.) for your switch to be successful. However, it may take longer if you’ve submitted your request the day before, or on a public holiday.
If you would like to check your current port-in status, please contact customer service. Celcom: +6019-6011111 Digi: +6016-211180
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