Scam SMS (Smishing)

Scam SMS, also called phishing text messages or 'smishing,' is a rising worry. Cybercriminals send these messages, pretending to be trusted sources, with the goal of fooling people into doing things that can harm them, like clicking on harmful links, giving out personal information, or spreading harmful software that can lead to financial losses.

To better protect yourself from scam SMS messages, it's crucial to know how to spot their unique features.

• Scammers often pretend to be big, trustworthy organizations like banks, government agencies, courier services, telecommunication service provider, etc.
• Scammers create a sense of urgency or fear in their messages to pressure you into taking immediate action, such as claiming your account has been compromised, your account need to be updated, etc.
• Offers that are too good to be true and attractive limited offers are also common tactics employed by fraudsters to lure individuals into their schemes.
• Scam SMS messages may contain links to fake websites or phone numbers to call for further instructions. Clicking these links can lead to phishing sites or malware installation.

Below are some sample of scam SMS:

Things to keep in mind:

• Do not share personal information or OTP codes with anyone, even if they claim to be CelcomDigi officers or sale representatives. 
• Do not click any suspicious link provided.
• Please refer to the official website to verify the promotions.
• Contact your banks or enforcement agencies directly using official contact information to verify the message's authenticity.
• Please do not believe offers that are too good to be true, especially from strangers.
• Please report any suspicious number to your mobile operator.

To report this issue, please get in touch with us.

Rest assured that CelcomDigi is actively taking measures to ensure our customers do not fall prey to such scams.