Reload & Validity

Modified on Mon, 18 Sep 2023 at 03:43 PM

1. What is the credit validity for Celcom XPAX Prepaid?

Every reload of RM1 equals to 1 day validity, with credit validity period based on the table below:

Reload Amount (RM)

Credit Validity Period

5

5 days

10

10 days

30

30 days

50

50 days

100

100 days

Notes: 

The effective date of the credit validity will start upon the date of the successful reload.

Non-Malaysians will be charged with 6% SST upon credit reload.

 

2. What does the credit reload denomination?
 The minimum reload denomination is RM5 and maximum is RM200.

 

3. Where can I reload my Celcom XPAX line?
You can easily reload via our Celcom Life App or via website.

 

4. What is Auto Reload? 

Auto Reload is a hassle-free credit reload facility, which allows you to reload your prepaid account automatically using credit or debit card based on the preferred date and reload amount.

 

Auto Reload is available for all Prepaid users with a locally issued Visa or MasterCard debit or credit card. Subscribe now via Celcom Life App!

 

5. How to subscribe or unsubscribe from Auto Reload service?

Follow these simple steps to subscribe/unsubscribe to Auto Reload:

Step 1: Login to Celcom Life app.

Step 2: Click 'Usage' and select 'Credit

Step 3: Click “Auto-Reload'.

 

6. Can I select my preferred date and amount for Auto Reload?

Yes. You can choose the amount from RM5 to RM100 and select any date between 1st until 28th of the month. You can change the reload amount and date anytime and the Auto Reload will be effective on the new date.

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