Digi Postpaid Family 38 Product Disclosure Sheet

Modified on Tue, 5 Nov at 6:50 PM

Product Overview:

Digi Postpaid Family 38 is a supplementary plan that comes with a base quota of 40GB Internet quota per month with a fee of RM38/month.  


Status: Active, Non-Selling


1. PLAN DETAILS

Price

RM38/month

All-usage Internet quota (GB)

40GB/month 

 

For long tenure subscribers who have been auto converted to this plan: 

  • Additional Internet quota or monthly rebates will be granted automatically to match your previous plan. 
  • The final Internet quota can be viewed via MyDigi app (reflected 3 hours after conversion). To view: 
    1. Login to MyDigi app 
    2. Swipe right on the Internet section to view the additional quota which is listed separately from the base quota. 

 

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Calls (mins)

Unlimited calls to all networks

Rollover Quota 

N/A

Credit Limit 

Combined with Principal

(managed at account level)

SMS

Free 300 SMS, subsequent chargeable at RM0.10/SMS

2. EXTRA INTERNET QUOTA

If you have used up your Internet quota, you may purchase internet add-on via the MyDigi app (subject to eligibility).

3. INTERNET ROAMING RATE

Internet roaming passes are available for purchase via the MyDigi app. To find out more about Internet roaming rates, please click here.

4. IDD RATES

International Direct Dialing (IDD) passes are available for purchase via the MyDigi app. To find out more about IDD rates and pay-as-you-use charges, please click here.

5. DATA UTILISATION PRECEDENCE

Your mobile internet will be utilized based on the following precedence depending on the available Internet buckets that you have at any point in time: 

  1. Quota from any promotional freebies 
  2. Quota from Internet add-on (One-time purchase)  
  3. Quota from Hotspot add-on  
  4. Quota from Internet add-on with contract (Monthly recurring)  
  5. Quota from Internet sharing  
  6. Quota from base quota

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