Digi Prepaid Raja Kombo Product Disclosure Sheet
Modified on Tue, 7 May at 6:19 PM
Product Overview:
Digi Prepaid Raja Kombo is Digi's flagship prepaid products designed for foreign workers residing in Malaysia, particularly those from Indonesia, Bangladesh, Nepal, India, Myanmar, Pakistan, Philippines, Vietnam, Thailand and China. However, the plan is also available to all Malaysians.
Digi Prepaid Raja Kombo offers the best combo prepaid plan to the Foreign Worker segment with Truly High-Speed internet, Unlimited Video & Social-Media, Free IDD mins and local calls. Subscribers can start enjoying this best combo prepaid plan from as low as RM15 per month and may opt for high value internet combo plan for richer data and IDD calls offers.
Status: Active, Non-Selling
Product Details
1. What are the details of this product?
Monthly Internet Plan
Digi Prepaid Raja Kombo has four monthly internet plans as illustrated in the table below.
*Fair Usage Policy applies
** to Indonesia, Bangladesh, India, Myanmar, Nepal, Pakistan, China, Thailand, the Philippines and Vietnam only.
Subscribers also enjoy special IDD rates that come especially with the Digi Prepaid Raja Kombo Internet plans once their free IDD minutes have been fully utilised. See table below for IDD rates with Digi Prepaid Raja Kombo Internet Plan.
Notes:
For new line registration, the Digi Prepaid Raja Kombo Internet plan will require a one-time
purchase during sign-up. Upon the expiry of the plan (30days), subscribers will need to repurchase the internet plan to ensure continued usage, and the plan will be auto-renewable from then onwards.
For MNP and change of plan (COP) registration, the Digi Prepaid Raja Kombo Internet plan will begin as an auto-renewable plan.
Subscribers must ensure there is sufficient credit in the end of the 30 days from the subscription date.
Monthly Plan Boosters and On-Demand Passes
Subscribers can opt for Monthly Plan boosters if their internet quota finishes before the end of their 30 day subscription. Additionally, subscribers can also opt for On-Demand passes with shorter validity.
a. Monthly Plan Boosters
b. On-demand Passes
Base Rates - Voice Calls, SMS, and MMS
Loyalty Bonus Internet
Subscribers who stay with Digi Prepaid earn Loyalty Bonus Internet (redeemable) upon monthly internet plan subscription or auto-renewal.
Fees & Payment
1. How does the payment for monthly auto-renewal Internet plans work?
Monthly auto-renewal Internet plans are designed to simplify Internet plan renewal journey for customers. Once the intended Internet validity has lapsed, monthly auto-renewal Internet plans will renew automatically and Internet plan fees respective to the Internet plan of choice will be automatically deducted from subscriber’s prepaid main account balance to complete subscription renewal. To ensure uninterrupted auto-renewal process, it is necessary for subscribers to ensure sufficient credit balance is available in main account balance.
2. What happens if I do not have sufficient credits for the monthly auto-renewal?
In the event that subscriber’s prepaid main account balance falls short of the amount required for Internet plan renewal fees, the monthly auto-renewal Internet plans will be suspended upon expiry. Only when subscribers reload the prepaid with sufficient main credit balance, the monthly auto-renewal Internet plan subscription will renew automatically and Internet plan fees respective to the Internet plan of choice will be automatically deducted from subscriber’s prepaid main account balance to complete subscription renewal.
Signing up for Digi Prepaid Raja Kombo
- Upgrade from other Prepaid rate plans
- Switch from Postpaid to Prepaid
- Port in
Purchase of Internet plan
Digi Prepaid Raja Kombo subscribers can subscribe to monthly auto-renewal Internet plans,
monthly one-time Internet plans monthly plan boosters, and on-demand Internet plans via
following channels:
1. MyDigi app and web
2. Dial UMB short code *128#
3. Digi Stores, Digi Stores Express, or Authorised Digi Dealer Stores
4. Digi Kiosks
Prepaid Lifecycle:
Data Utilisation Precedence
Your internet will be utilized based on the following precedence depending on the available internet buckets that you have at any point in time:
1. Internet Freebie
2. On-demand Passes
3. Monthly Plan Booster
4. Monthly Auto-renew / One-time Internet Plans
5. Free Basic Internet
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