FAQ: Pakej MegaJimat

1. What is Pakej MegaJimat? 

Pakej MegaJimat is a mobile offering program that provides customers with a wide range of devices for FREE or at a lower price from the RRP with either 12 or 24-month contract on the CelcomDigi Postpaid 5G 80 plan. 

• CelcomDigi Postpaid 5G 80 2026 
• CelcomDigi Postpaid 5G 100 2026 
• CelcomDigi Postpaid 5G 120 2026 
• CelcomDigi Postpaid 5G 140 2026 

2. Do I need to pay upfront payment upon signing up to Pakej MegaJimat? 

Yes. Device upfront payment may be applicable subject to customer eligibility. Applicable Device upfront payment shall be refunded over a period of 10 months over contract tenure. 

3. I would like to terminate my Pakej MegaJimat, what should I do? 

Please visit the nearest CelcomDigi Store, and we will assist you accordingly. 

Please note that penalty fees will be applied for early termination of your contract. 

4. How many devices can I sign up with Pakej MegaJimat? 

Each customer with a valid original NRIC is eligible to sign up for up to maximum two (2) registrations with Pakej MegaJimat according to the principal plan eligibility.  

5. I am a foreigner, can I sign up for Pakej MegaJimat? 

No, Pakej MegaJimat is only available for Malaysian citizens. 

6. Where can I sign up for Pakej MegaJimat?  

You can sign up at any CelcomDigi Store, CelcomDigi Express, CelcomDigi Express Lite or authorized dealers nationwide. 

7. I am currently on a Pakej MegaJimat contract on the previous CelcomDigi Postpaid 5G plans; can I change my plan to the new CelcomDigi 5G plan? 

If you are moving from a plan with lower monthly commitment to a plan with a higher monthly commitment, your contract will be carried forward and no penalty will be charged.

However, if you are moving from a plan with a higher monthly commitment fee to a lower commitment fee, you will incur the early termination charge as stated in your contract.

Example:

CelcomDigi Postpaid 5G 80 → CelcomDigi Postpaid 5G 100 2026 → contract continues, RM10 rebate not applicable.

8. Is there any rebate for new customers signing up for Pakej MegaJimat?
New customers who sign up for CelcomDigi Postpaid 5G 120 2026 are eligible for a RM10 monthly rebate for 6 months, subject to eligibility and prevailing terms and conditions. Rebate will be reflected in your second bill after contract sign-up

9. I am currently on a CelcomDigi Easy360 device contract. Can I change my contract to the new Pakej MegaJimat once I have changed my plan to CelcomDigi Postpaid 5G 120 2026?

You are required to terminate your current contract before subscribing to the new Pakej MegaJimat device contract. Please note that you will incur the early termination charge specified in your contract.

10. In what circumstance will CelcomDigi block my device/IMEI?

CelcomDigi reserves the right to block the device in the circumstances below:

• Device reported as lost and stolen  
• Suspected of fraud or found to have committed fraud 
• Overdue payments  

11. When will CelcomDigi remove the device lock from my device? 

The device lock will automatically be removed from your device, 60 days after the bill on the final month of the contract has been issued, provided there is no overdue amount owed to CelcomDigi.

12. What if I decide to port out from Celcom or Digi while still on a contract?
To port out, you will need to visit the nearest CelcomDigi store to terminate your contract. Early termination fees will be incurred and charged accordingly. Once paid, you may proceed with the port-out.