CelcomDigi Prepaid 5G Kuning Product Disclosure Sheet

Modified on Thu, 26 Sep at 10:00 AM

Product Overview:

CelcomDigi Prepaid 5G Kuning Plan is a new 5G Plan that offers big 5G quota, lightning fast 5G experience and most affordable 5G entry plan from RM25/ month. 

 

Effective on 1 March 2024, CelcomDigi Prepaid 5G Kuning is enhanced to provide more value and flexibility to subscribers with options of monthly auto-renewal plan offers. In addition, customers are provided new options with more quota top-up and one-time pass as low as RM1. 

 

Effective Date: 1 March 2024 - current


Product Details

 

Monthly Auto-Renewal

Subscribers who opt for a monthly auto-renewal will enjoy 5G Internet and unlimited calls to all net. The prepaid plan will be auto-renewed every 30 days. 

Internet Pass
Price
Base Quota
(5G/4G)
Unlimited Quota
(5G/4G)
Hotspot
(5G/4G)
Calls
Validity
5G 25
(High Speed)

RM25
30GB
(100Mbps)
-
6GB
(100Mbps)

Unlimited All Net
30 days
5G 29
(High Speed)

RM29
35GB
(100Mbps)
-
6GB
(100Mbps)
Unlimited All Net
30 days
5G 35
(Unlimited)

RM35
-
Unlimited
(3Mbps)
3GB
(3Mbps)
RM0.30/ min
30 days
5G 39
(High Speed)

RM39
75GB
(100Mbps)
-
6GB
(100Mbps)
Unlimited All Net
30 days
5G 39
(Unlimited)

RM39
55GB
(100Mbps)
Unlimited
(12Mbps)
3GB
(100Mbps)
Unlimited All Net
30 days
5G 49
(High Speed)

RM49
105GB
(100Mbps)
-
10GB
(100Mbps)
Unlimited All Net
30 days
5G 69
(High Speed)

RM69
155GB
(100Mbps)
-
15GB
(100Mbps)
Unlimited All Net
30 days


Quota Top Up and One-Time Passes

Subscribers can opt for Monthly Plan Quota Top Up if their Internet quota finishes before the end of their 30 days subscription. Additionally, subscribers can also opt for One-Time passes with shorter validity. 

 

1. Quota Top Up

Category
Price
Quota (5G/4G)
Validity
All-Usage
RM6
15GB
Quota Add-Ons follows Monthly Plan Internet Validity

 

2. One-Time Passes

CategoryPrice
Quota (5G/4G)
Validity
HourlyRM1Unlimited Internet1 hour
RM2.30100GB3 hours
RM2.30100GB Video Streaming4 hours
Daily
RM33GB1 day
RM69GB3 days
RM81000GB3 days
WeeklyRM8299GB7 days
(9pm - 9am)
RM1220GB7 days
RM14
2000GB9 days
RM15Unlimited Internet (6Mbps) & Calls + 2GB Hotspot7 days
MonthlyRM24.90StreamMORE Disney+ Hotstar (Basic) + 10GB30 days
RM59SpeedStream Disney+ Hotstar (Basic) + 55GB + Unlimited Internet (12Mbps) & Calls + 3GB Hotspot30 days
RM65
5GB Base + 500GB Hotspot + Calls (pay Per Use)
28 Days


3. Base Rates – Voice Calls, SMS and MMS

CategoryDenomination
CallsRM0.30/ min
60 seconds charging block
SMSRM0.20/ SMS
MMS
RM0.50/ MMS


  

Fees & Payment

1. How does the payment for monthly auto-renewal Internet plans work?  

Monthly auto-renewal Internet plans are designed to simplify Internet plan renewal journey for customers. Once the intended Internet validity has lapsed, monthly auto-renewal Internet plans will renew automatically and Internet plan fees respective to the Internet plan of choice will be automatically deducted from subscriber’s prepaid main account balance to complete subscription renewal. To ensure uninterrupted auto-renewal process, it is necessary for subscribers to ensure sufficient credit balance is available in main account balance. 

 

2. What happens if I do not have sufficient credits for the monthly auto-renewal?  

In the event that subscriber’s prepaid main account balance falls short of the amount required for Internet plan renewal fees, the monthly auto-renewal Internet plans will be suspended upon expiry. Only when subscribers reload the prepaid with sufficient main credit balance, the monthly auto-renewal Internet plan subscription will renew automatically and Internet plan fees respective to the Internet plan of choice will be automatically deducted from subscriber’s prepaid main account balance to complete subscription renewal.



Signing up for CelcomDigi Prepaid 5G Kuning

  1. Upgrade from other prepaid rate plans
  2. Switch from postpaid to prepaid
  3. Port-in 

 


Purchase of Internet Plan

CelcomDigi Prepaid 5G Kuning subscribers can subscribe to monthly auto-renewal Internet plans, Internet add-ons, and on-demand one time pass Internet plans via following channels: 

  1. MyDigi app and web 
  2. Dial UMB shortcode *118# 
  3. CelcomDigi Stores, Digi Stores Express, or Authorised Celcom or Digi Dealer Stores
  4. CelcomDigi Kiosks 

 

 

Prepaid CelcomDigi Prepaid 5G Kuning Lifecycle

Lifecycle StatusDescription

Active Period

(Follows Internet subscription validity)


Prepaid account will be activated when a CelcomDigi Prepaid subscriber: 

  • Performs reload to prepaid account, thus extending its account validity or
  • Subscribes to any CelcomDigi Prepaid 5G Kuning monthly Internet plan and Internet one-time passes. This is attributed to Always Active feature which streamlines both account validity and Internet validity upon Internet subscription.

Grace Period

(60 days)


CelcomDigi Prepaid account will go into grace period upon expiry of account validity.  

 

The grace period serves as an interval for CelcomDigi Prepaid subscribers to reload or renew Internet plan subscription upon expiry. 

  

During grace period, subscribers can continue to receive incoming voice calls and SMS, but cannot make any originating voice calls, send SMS or consume mobile data.

 

To reactive a prepaid account in R1 grace period, subscribers are required to perform a reload of any amount.

Termination

CelcomDigi Prepaid account will be terminated once R2 grace period is lapsed. Subsequently, the Prepaid account number (MSISDN) will be recycled upon termination of prepaid account.



Data Utilisation Precedence

Your Internet will be utilized based on the following precedence depending on the available Internet buckets that you have at any point in time:

  1. Internet Freebie  
  2. On-demand Passes  
  3. Internet Add-ons
  4. Monthly Internet Pass Auto-renew
  5. Free Basic Internet

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