Easy360 Product Disclosure Sheet

Modified on Thu, 11 Jan 2024 at 04:54 PM

Product Overview: 

Easy360 is a device installment/ ownership program that provide customers with better deals on the latest flagship phones. Depending on eligibility, subscribers can enjoy: 

  • Widest range of 5G devices 
  • Easiest Instalment plan with options of 24-month or 36-month contract
  • Zero advance payment


Effective Date: 1 December 2023


1. Eligible Plans and Devices

 

Principal Plan

Supplementary Plan

 

CelcomDigi Postpaid 5G 100

CelcomDigi Postpaid 5G 120

CelcomDigi Postpaid 5G 140

CelcomDigi Postpaid 5G 160

CelcomDigi Postpaid 5G 260

CelcomDigi Postpaid 5G Family 50

CelcomDigi Postpaid 5G Gadget 

Monthly Commitment

RM100

RM90

RM120

RM110

RM140

RM130

RM160

RM150

RM260

RM250

RM50

RM50

Plan Speed

Advance

Advance

Premium

Premium

Ultimate

Advance

Advance

Monthly Internet

150GB (4G/5G)

Unlimited (4G/5G)

Unlimited (4G/5G)

Unlimited (4G/5G)

Unlimited (4G/5G)

Unlimited (4G/5G) 

300GB (4G/5G) 

Hotspot Internet

Shared with Monthly Internet

20GB

100GB

300GB

Unlimited

20GB 

Shared with Monthly Internet 

Voice Call

Unlimited to all networks

N/A

SMS (all networks)

RM0.20/SMS

N/A

Video Call (all networks)

RM0.20/min

N/A

MMS (all networks)

RM0.20/MMS

N/A

Number of Easy360 Device per NRIC

2

  • Plans apart from those listed above are not applicable to Easy360.
  • View the list of Easy360 devices here.
2. Customer Eligibility
  • Malaysians citizens
  • Existing CelcomDigi subscribers: 
  • Change of plan
  • Prepaid-to-Postpaid
  • Non-CelcomDigi subscribers: 
  • Port-in from other telcos
  • New line registration

 

Eligible customers must allow a Biometric thumb screen to be conducted during registration. The thumb screen must match to complete the sign-up.

 

For credit card transactions:
  • Auto-billing subscription is mandatory throughout the contract period.
  • Third-party credit cards are not allowed.

 

Note: Corporate individual and SME lines are not eligible for Easy360.
3. Signing Up

For existing Celcom customer, you may walk-in to the nearest Celcom bluecube or Celcom Certified Partner outlets nationwide.


For existing Digi customer, you may walk-in to the nearest Digi Store and Digi Store Express to sign up for Easy360.  

4. Device Advance Payment
  • Customers may need to pay Device Advance Payment, subject to the customer’s eligibility. 
  • The upfront payment will vary based on the devices you select. 
  • Device advance payment collected will be refunded back to you over your device contract duration.
5. Fees
Monthly Fee

 

Amount

Monthly Device Fee

According to the device

Monthly Plan Fee

Refer to the eligible plans section


Termination Fee

If customer cancels or exits from an Easy360 contract, eligible customer will be charged with an early termination fee based on the remaining monthly fee of the contract period.  

 

Termination fees are applicable to:

  1. Early termination
  2. Involuntary termination
  3. Early renewal
  4. Plan downgrade


Termination fee will not apply if customers upgrade their postpaid plan to a plan with a higher commitment value. However, kindly note that the Easy360 contract tenure will continue, and the monthly device fee will remain the same.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article