Music Walla

Modified on Mon, 18 Sep 2023 at 02:32 PM

1. What is a Music Walla Add-On? 
With the Music Walla Add-On, Celcom users enjoy unlimited music streaming data from chosen partners during the valid period. It's your choice to groove to favorite tunes anytime, anywhere, powered by Malaysia's top mobile network, exclusively for Celcom XPAX and Celcom Mobile Plans. 


2. How can I subscribe to the Music Walla Add-On? 
You can subscribe via Celcom Life App or dial *118*3#. 

To unsubscribe:  

Step 1: Dial *118# 

Step 2: Select 'Other Add Ons' 

Step 3: Select 'Unsubscribe'. 


3. Is auto renewal available for Music Walla Add-On? 
Auto renewal is available for both weekly and monthly Music Walla Add-On options. 

You can stop auto-renewal by unsubscribing via the Celcom Life App or by dialing *118*3#. 


4. Who are the partners in Music Walla? 

  • Spotify 
  • Syok App (All Radio Channels) 
  • JOOX 
  • KKBOX 
  • FLY FM 
  • HOT FM 
  • ONE FM 
  • KOOL FM 


5. Will Celcom Music Walla consume from my Internet quota? 
No. All music streamed from the music streaming partners will not consume your existing Internet quota. 


6. How do I renew my Celcom Music Walla Add-On subscription? 
Prepaid customers will receive an auto-renewal SMS reminder 1-day before the renewal of add-on is charged. This will allow users to have the option of unsubscribing before their Music Walla Add-On is automatically renewed. This applies both for weekly and monthly options. 


7. What is the data usage priority rank for all Internet? 

  1. Freebies 
  2. Add-On 
  3. Internet Plan 
  4. Free Basic 
  5. Pay per use. 


8. Can I subscribe to multiple Music Walla Add-On at one time? 
No. If a user tries to subscribe to a Music Walla Add-On when they already have an active Music Walla Add-On subscription, they will be notified of their current active status and highlight the upcoming expiry time/date. 


9. Does Music Walla Add-On include subscription of premium accounts for music services? 
No, the Music Walla Add-On does not include the premium subscription of music services. 


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