Digi Freedom Add-Ons for Postpaid Plans Product Disclosure Sheet
Modified on Thu, 9 May at 10:15 AM
Product Overview:
Digi Freedom Add-Ons are additional services you can enjoy for more value to power up your Postpaid Plans by simply contracting your postpaid line for 12 or 24 months.
Effective Date: 1 August 2023 - current
1. PRODUCT DETAILS AND ELIGIBILITY | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Digi Freedom Add-Ons is available for Digi Postpaid Principal and Family Plans subscribers. Subscribe for a 12-month 24-month contract to enjoy any one (1) additional service offered under Freedom Add-Ons for free.
Eligibility of the Digi Postpaid principal plans to subscribe to the different Freedom Add-Ons.
Eligibility of the Digi Postpaid Family plans to subscribe to the different Freedom Add-Ons.
Eligibility of the Digi Postpaid Infinite plans to subscribe to the different Freedom Add-Ons.
Note: Internet/Hotspot quota will be refreshed at the beginning of every billing cycle. Unused internet quota will be forfeited. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2. SIGNING UP | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Each Postpaid line may select any one (1) of the Freedom Add-Ons and is eligible for a maximum of four (4) active contracts per NRIC/Passport. For example, if you have signed up for one (1) PhoneFreedom 365 and one (1) Pakej PowerJimat, that means you can only sign up for two (2) more contract combinations of Device Contract and Freedom Add-Ons. Note: Each eligible Postpaid Line may only have 1 (one) active contract at any point in time.
Add-Ons are available for sign up via Digi Stores, Digi Store Express and Digi Store Online.
Note: If you are a Digi subscriber on the older selling plans, you are required to perform a change of plan to any of the new Digi Postpaid Plans in order to sign up for the Freedom Add-ons. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3. FEES AND PAYMENT | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
The various Freedom Add-ons are uniquely valued. If a price is indicated, you will need to pay that price on top of your monthly plan fee. If no price is indicated, it is free of charge, and you only need to pay your monthly plan fee - the Freedom Add-on will then be automatically renewed every month for the duration of your contract period. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
4. TERMINATION | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
You will be charged a termination fee if you terminate or downgrade your Postpaid plan within the first 2 months of your contract period. Please refer to the below table for the breakdown of termination fee. You will be charged a termination fee of RM60 for a 24-month contract or RM30 for a 12-month contract if you terminate your contract or downgrade your Postpaid plan within the first 2 months of your contract period. If you upgrade to a higher rate plan, you can carry forward your contract without incurring any termination fees.
However, you have to pay the termination fees if you want to cancel and replace your current contract with a new contract regardless of whether you upgrade, downgrade or maintain the same rate plan within the first 2 months. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5. DATA UTILISATION PRECEDENCE | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Your mobile internet will be utilized based on the following precedence depending on the available internet buckets that you have at any point in time:
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